Windows 10: Audio volume changes automatically

When I am playing music on Windows Media Player and use some other apps,the sound volume changes automatically

:)

 

Audio volume cannot be changed while Youtube Video is playing.

Model: Nokia Lumia 920

OS version: 8.0.10211.204

Firmware Revision: 1232.5951.1249.1001

Hardware Revision: 1.0.0.0

Radio Software Version: 1.0.202075.3

Chip SOC Version: 8960





Bug Reproduction Steps:

• Use Bing to search any video
• IE10 goes to the Youtube
• Play Youtube Video
• Even the audio volume is up to the max or down to zero, you still can't feel volume changed.
• If I long press "<-" hardware back button to go to App Switch Screen, and change the volume at App Switch Screen. Thus, the volume of the Youtube Video will be changed.

 

Volume goes to zero and mute.

Hi William,

If the volume of your computer automatically mutes, it could be that the audio drivers are corrupted or damaged, or that there are software conflicts occurring within the system. As a first troubleshooting step, we suggest that you run the audio troubleshooter
and lets Windows find and automatically resolve problems with your audio. Here's how to run the audio troubleshooter:

• Select the Start button, then type troubleshoot, and select
  Troubleshoot from the list of results. From there, select
  Playing Audio > Run the troubleshooter.

If the troubleshooter does not help resolve the problem with your volume settings, we suggest that you check Device Manager and update your sound card drivers. Updating would replace any corrupted or damaged components of the audio driver. Here's how to
update your audio drivers through Device Manager:

• Open the Start button, then type device manager, and select
  Device Manager from the search results.
• Under Sound, video and game controllers, right-click your sound card driver, then select
  Update Driver.
• Select Search automatically search for updated driver software.

If Windows doesn't find a new driver, you may look for one on the device manufacturer's website and follow their instructions on how to install their driver.

If the above steps doesn't resolve the problem, feel free to post back to us.

 

Audio louder than usual until volume is changed


I dunno if this will work for anyone else, but it solved the problem for me. In the Realtek driver thread, user wiggly1uk2000 posted this suggestion. Basically Windows is automatically adjusting the volume and reducing the volume of other sounds (by mistakenly increasing the sound of your main audio source, it seems). I still think it's a Windows 10 bug (as opposed to Realtek) as it's only supposed to kick in when it detects phone calls or communications activity, but changing my setting from "Reduce the volume of other sounds by 80%" to "Do nothing" and then restarting solved the problem for me. No more volume jumps.