Windows 10: audio

Discus and support audio in Windows 10 Drivers and Hardware to solve the problem; Playing Audio Publisher details Issues found Generic Audio Driver Generic Audio Driver Detected Play Sound using generic Microsoft HD Audio driver... Discussion in 'Windows 10 Drivers and Hardware' started by TheSecretHotDog, Jun 2, 2019.

  1. THESECRETHOTDOG
    TheSecretHotDog Win User

    audio


    Playing Audio
    Publisher details
    Issues found
    Generic Audio Driver
    Generic Audio Driver

    Detected
    Play Sound using generic Microsoft HD Audio driver

    Completed
    Potential issues that were checked
    Audio enhancements didn't load
    Audio enhancements didn't load

    Issue not present
    One or more audio service isn't running
    One or more audio service isn't running
    Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.

    Issue not present
    Audio services not responding
    Audio services not responding

    Issue not present
    Audio device is disabled
    Audio device is disabled
    The audio device you selected is currently turned off in Windows.

    Issue not present
    Audio device muted
    Audio device muted
    Audio can't play if the device is muted.

    Issue not present
    Audio device isn't set as default
    Audio device isn't set as default
    The default audio device is usually used to play or record sounds on your computer.

    Issue not present
    Audio format not set to default
    Audio format not set to default

    Issue not present
    The speaker, headset or headphone is unplugged
    The speaker, headset or headphone is unplugged
    An audio device must be plugged in to play or record sound.

    Issue not present
    Issues found
    Detection details
    6
    Generic Audio Driver
    Detected
    Play Sound using generic Microsoft HD Audio driver
    Completed
    Potential issues that were checked
    Detection details
    Audio enhancements didn't load
    Issue not present
    One or more audio service isn't running
    Issue not present
    Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
    Audio services not responding
    Issue not present
    6
    Audio device is disabled
    Issue not present
    The audio device you selected is currently turned off in Windows.
    Device state
    State information about the audio device.
    State: Enabled
    Status code: 1
    Help link: https://msdn.microsoft.com/en-us/library/aa363230(VS.85).aspx
    Audio device muted
    Issue not present
    Audio can't play if the device is muted.
    Audio device isn't set as default
    Issue not present
    The default audio device is usually used to play or record sounds on your computer.
    Audio format not set to default
    Issue not present
    The speaker, headset or headphone is unplugged
    Issue not present
    An audio device must be plugged in to play or record sound.
    Detection details
    Audio endpoint
    Type of audio device being diagnosed.
    Endpoint: Render
    Installed audio devices
    This file contains the details stored in the registry for all installed audio devices.
    File Name: Registry log.txt
    Installed audio devices
    This file contains the details stored in the registry for all installed audio devices.
    File Name: Registry log.txt
    Collection information
    Computer Name: DESKTOP-RVRPB1M
    Windows Version:
    10.0
    Architecture:
    x64
    Time:
    Sunday, June 2, 2019 7:10:05 PM
    Publisher details
    Sound
    Troubleshoot problems that prevent your computer from playing or recording sound.
    Package Version:
    4.5
    Publisher:
    Microsoft Windows
    Playing Audio
    Find and fix problems with playing sound.
    Package Version:
    4.5
    Publisher:
    Microsoft Corporation
    Hardware and Devices
    Find and fix problems with devices and hardware.
    Package Version:
    4.1
    Publisher:
    Microsoft Windows

    :)
     
    TheSecretHotDog, Jun 2, 2019
    #1
  2. RYAN FRA
    Ryan Fra Win User

    Can not record audio.

    Hi,

    We suggest that you run troubleshooting for Audio Recording by following these steps:

    • Type troubleshooting on the search box.
    • Click View all.
    • Select Recording Audio.
    • Follow the steps to troubleshoot Recording Audio.

    Let us know if you need further help.
     
    Ryan Fra, Jun 2, 2019
    #2
  3. VANESSA SOHTUN
    Vanessa Sohtun Win User
    Audio not working

    Hi Mirdula,

    Before we proceed, I would like you to provide the information stated below:

    • Did you make any changes to the PC prior to this issue?
    • What troubleshooting steps have you performed to fix the issue?

    For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
    and check if the steps provided helps rectify the issue.

    Hope this helps

    Regards
     
    Vanessa Sohtun, Jun 2, 2019
    #3
  4. FIREBERD
    fireberd Win User

    audio

    No audio device is installed (How to fix?)


    Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

    First step as mentioned is to reinstall the Intel Display Audio.
     
    fireberd, Jun 2, 2019
    #4
Thema:

audio

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