Windows 10: Authentication name and password to backup external hard drives on net

Hi all. Thanks in advance.

I am using Acronis 2020 to do system backups to external hard drives on my network connected via my Netgear router. The problem is that name and password authentication is required for the network from acronis before I can backup to these external hard drives. I do not have a record of the password.
Acronis says this is a Windows Issue.
I am using Windows 10 x64.
Any idea as to reset the password or to find it?
I am the administrator

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Free hard drive backup/restore program?

I am looking for a free (freeware) program that will back up and restore a hard drive. I'm looking to clone a few external hard drives. If the program will backup the used space instead of the whole drive this will be awesome! Thanks for any suggestions.

 

External Hard Drive

I am using a new desktop with Windows 10/Mozilla-Firefox Browser.....

External Iomega hard drive backup....Model LDHD320-U

I am having a problem accessing some files in the Iomega backup.

Problem #1:

Am not getting the "menu" window that gives all the options with the external hard driv

The following are the steps that I have taken to use the external hard drive:

Plug in Iomega external hard drive....

My Windows "File Explorer" recognizes the hard drive....

Clicking on the Iomega Drive brings up my file folders....

Brings up: Administrator

My name

Click on "my name"

Lists: "Desktop"

"Favorites"

"My Documents"

Double Click on "My Documents" brings up total list of those "files"

Some of the files are "defined" (on left side of list) with pic of a "file" folder.

Some are defined by, "Adobe Reader" symbol

Some are defined by, "Word" symbol

I can open successfully the "Adobe Reader" and "Word" files ok.

(I have Microsoft Office 2013 installed)
The others with symbol of a plain file folder produces this small window error:

"Windows Script Host"
Code: 800A1391
Window is undefined

Tried looking up the error code above and don't understand squat......

Thank you...

<Moved to appropriate board>