Windows 10: Authorizing a child purchase results in being prompted to add money to the account despite...

Kids are trying to add minecraft coins 9.99

Initially put 10.00 in the account.


requested authorization, went to the family admin page, clicked allow and then I was given the following message:

"For this item, you’ll need to add money to your child’s Microsoft account so they can buy it in the game. We’re working on a way to make this a seamless experience in the future"

The only button available is "Add Money"

I think Okay, its 9.99 plus applicable taxes, probably more than 10 bucks, so I will add another 10 bucks.

Now the account has a $20 balance.


Click allow - Same thing.

So now they have a $20 balance, and its still telling me that I need to add money so they can buy it and there is no other way for me to get support on this other than making a post here.


this is very frustrating.

:)

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.

 

Better management of "child accounts" needed for purchases

Both myself and my daughter have Windows Phones, however I have set her account up as a child account. Normally I have the setting for "Purchases" disabled, however the process to buy apps on her account when needed is incredibly tedious.



1. Sign in as child on the zune.net website

2. Enable Purchases

3. Sign in as Parent to authorise the change

4. Wait *ages* for the change to take effect

5. Go back to the app store and buy the app (or wait if the change isn't in effect yet)

6. Once installed, repeat steps 1-4 to disable purchases again

7. Hope in the meantime your child hasn't taken the opportunity to buy lots of other stuff as well



It would be really great if a different system could be implemented. How about:

• Child tries to buy the app, a notification goes to the parent to "approve" the purchase, or;
• The parent is able to manage child accounts directly under their own zune.net account and can buy "on behalf of...". or;
• When the child tries to buy an app, it just prompts at that time for the parent to login to "sign for" and approve the purchase

I love the option to have and manage child accounts and the family security settings, but this particular process is really painful.



Regards,

Scott.

 

Better management of "child accounts" needed for purchases