Windows 10: Automatic duplex printing no longer available on my HP Envy

Hi, hope someone can help.


Overnight, my printer has stopped doing automatic duplex printing on PDF documents. It is an HP Envy 4520.


I have not made any changes to hardware or software/or done any upgrades etc. I use Windows 10. I have tried to update the device driver but it is up to date.


I have tried using the HP smart app as seen on another thread but it still requires me to manually move the paper to print the second side.


Under printer properties it says double sided but if I look under device settings it now says 'not installed' next to 'automatic duplexing unit.


I have not had this problem previously, and it was doing automatic double sided printing 2 days ago!


Any suggestions?


Thank you!

:)

 

HP OfficeJet 4650 stopped printing in colour and automatic duplex printing

I am having 2 issues which I suspect are both connected......

1) Printer stopped printing in colour.

- I have several times uninstalled and reinstalled printer and print drivers, both from HP website and CD.

- Printer is able to print in colour - I can print proper test page and copy in colour - it is NOT a colour cartridge or printer hardware issue.

- in Programs, only the Basic Device Software is showing up - not full features which is what I've been downloading

- in printer properties, advanced - there is NO option coming up "print in greyscale" to turn off, so don't suggest this step

- this has happened before and uninstalling and reinstalling with CD worked....this time, not so much.

**I URGENTLY need to print in colour .....very upset about this!

2) Printer has stopped automatically duplex printing

- this happened before and uninstalling and reinstalling fixed it

- only shows options for manual duplex printing where you have to take the sheets and reinsert them

- I've gone into printer properties, device settings and Automatic Duplexing unit shows "Not Installed". I can get it to show "Installed" by Updating in Automatic Configuration but when I exit and go back in, it is always back to "not installed".

- Automatic duplex printing was one of the main reasons I chose this printer.

Any help with either of these issues appreciated, but colour issue is very URGENT!

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I can connect and print but it no longer will do duplex printing.

Hello! I have an HP ENVY 4512. I can connect and print but it no longer will do duplex printing, I have to manually put the paper in the tray for it to print. Also I can not get it to print anything in color even though I go thru the properties and change
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I have a printer that does automatic duplex printing. I am working with others who also have printers with automatic duplex printing. I am preparing a booklet for an event we are having.. We were going to each 1/3 of the necessary copies on each of our
printers. On 3/3, I used Publisher and Microsoft Print to PDF to create a PDF to print the booklets using automatic duplex printers. Today, I went to create a new PDF with updated information and Microsoft Print to PDF no longer offers the automatic 2 sided
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I went through the set up process then tried to print and it asks me again to set it up. I have removed Print to PDF and resinstalled the driver and still no auto duplex printing. What can I do? I need to create a PDF that can be used for automatic duplex
printing. My cohorts don't have Publisher.

Does it matter want kind of printer I have? It's an HP PageWide MFP 377dw. When I print directly to it, the publisher document prints appropriately and auto duplex.