Windows 10: Automatic Repair

I need some help with my PC. I believe my problem is a Microsoft problem and maybe a HP one also. I will make this same post on the HP community web site. It all stared when I began having problems with being prompted to allow Flash Player to run.

I'm using an HP h-8 1208 PC with Intel I-7, 3.62ghz, 12gb ram, 1tb hdd.

Yesterday, I was experiencing some problems and decided to do a restore to an earlier time. Started the process and left for a minute or two. When I came back, my screen had a lot of strings with them saying "press any key to continue". I pressed enter several times but nothing happened. So, I unplugged the computer then replugged it in. After a few minutes, "Preparing Automatic Repair" came up. Then, "Diagnosing Your PC". After that, it said Automatic Repair and below that your PC did not start correctly, with two buttons - Restart and Advanced Options. Click on Restart and the whole process repeated. Clicked on Advanced options, and 4 options. Clicked on Continue Exit and continue to Windows 10. Clicked on that - same thing. Clicked on Troubleshoot. Reset this PC and there was a problem resetting your PC. When I click on Advanced options, none of them work except the Command Prompt. When I click on that, Awhat comes up is​

"Microsoft Windows (Version 10.0.17763.253)​

(C) 2018 Microsoft Corporation. All rights reserved​

X: \Windows\system32>​

I then used the HP restore discs to restore to factory settings. After the 1st disc loaded, it asked for the Supplemental Disc. Loaded it and after it loaded, it said the hard drive is smaller than the one that shipped with the discs. Apparently HP gave me the wrong discs, so I'm not able to do a factory restoral.​

Is there something I can type in the Command Prompt to get my compute back? I don't want to trash it as it has served me well.​

Any help appreciated.​

:)

 

Automatic Repair Loop

Hi Charlene,

Your concern regarding the device going into an Automatic Repair Loop can be caused by change on its settings/configuration or broken system files. To effectively assist you with your concern, can confirm if you've made any changes on your device prior to
your concern?

As an initial step to get back into the normal Windows screen, we suggest that you perform a
Startup repair. The repair will attempt to fix any broken components/files which may prevent your device from booting properly. To do this, follow the steps below:

• On theAutomatic Repair screen, select Advanced options.
• Select Troubleshoot.
• Select Advanced options.
• Select Startup Repair.

We'll appreciate if you can send us an update.

 

Windows10 Automatic Repair

Hi,

This issue might have occurred due to corrupted system files that are not letting the operating system to perform repair and boot to the desktop.

We would like to know some information:

• Have you tried booting in
  Safe Mode? If not, we suggest that you try it. Check this article for information.
• What troubleshooting steps have you done so far? We need to know it for us to know what other troubleshooting steps to give.

You can check the troubleshooting steps provided by Deepika Gowda on this

link.

We will wait for your response.

 

Surface Book Automatic Repair Issue

Hi Andrew,

Thank you for posting your query on Microsoft Community.

We sincerely regret for the inconvenience caused.

Provide us the following details in order to assist you better.

• How did you perform the Automatic repair? Did you use a DVD to perform it or via desktop?

If you perform via desktop then I suggest you to boot your device using installation media.

I suggest you to perform the startup repair using the Windows 10 installation media from the below link and check if it helps.

Windows 10 herunterladen

Boot from the Windows 10 installation media and then perform automatic repair and check if it helps.

Follow the steps to perform Automatic repair:

• Insert installation media and restart the computer.
• Select language and click on Next.
• Select Repair your Computer and click on Skip this drive.
• Select Troubleshoot and click on Advanced Options.

Here choose the option Automatic Repair and follow the prompted instructions.

Please let us know if you need further assistance.

Thank you