Windows 10: AVCTP service crashes.

AVCTP service crashes whenever I try to connect any Bluetooth device. I've tried reinstalling Bluetooth drivers, Bluetooth troubleshooting, unpair and repairing Bluetooth devices, and even the classic turning off and on Bluetooth again, but none of these fixed the issue.


I will like to add that in the Bluetooth settings, only voice is shown as connected, but music is not. And in sound settings, the Bluetooth headset is connected, but headphones aren't. (P.S.: If this is a little confusing, I can add screenshots upon request.)


Here are the details from the Reliability Monitor:

Source

AVCTP service



Summary

Stopped working



Date

‎16/‎2/‎2019 11:54



Status

Report sent



Description

Faulting Application Path: c:\Windows\System32\svchost.exe



Problem signature

Problem Event Name: APPCRASH

Application Name: svchost.exe_BthAvctpSvc

Application Version: 10.0.17134.556

Application Timestamp: f23cada5

Fault Module Name: BthAvrcp.dll

Fault Module Version: 10.0.17134.376

Fault Module Timestamp: 597c67e1

Exception Code: c0000005

Exception Offset: 00000000000370a9

OS Version: 10.0.17134.2.0.0.768.101

Locale ID: 1033

Additional Information 1: b89c

Additional Information 2: b89c2b5775290b5623bd302ee0c6ae8a

Additional Information 3: bd3c

Additional Information 4: bd3c2b645bc7ae0af2e0afd0fcff1b1d



Extra information about the problem

Bucket ID: 80e6f7eea0678d15bd67eb9afd072db9 (2118921200603704761)

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

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W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
If another version works, it would be one set of steps.
If several other versions also fail/crash, then it would be another.