Windows 10: backing up my pc to external hard drive

Discus and support backing up my pc to external hard drive in Windows 10 Drivers and Hardware to solve the problem; I want to back up my PC to an external hard drive, can you advise how I do it easily or manually?... Discussion in 'Windows 10 Drivers and Hardware' started by karlretief, Oct 10, 2018.

  1. backing up my pc to external hard drive


    I want to back up my PC to an external hard drive, can you advise how I do it easily or manually?

    :)
     
    karlretief, Oct 10, 2018
    #1

  2. External Hard Drive

    To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

    Uninstall and reinstall the external hard drive program.

    • In the Settings app, go to System.
    • Go to Apps & features and locate the external hard drive program.
    • Uninstall the program and go to the manufacturer's website to reinstall the updated version.
    Uninstall and reinstall the Paragon driver software.

    • Following the same steps mentioned above, locate the software in Apps & features
      and uninstall it.
    • After uninstalling the software, go to the manufacturer's website to reinstall it.
    To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

    You can hit us back for additional help.

    Kind regards.
     
    Jennifer Cha, Oct 10, 2018
    #2
  3. Mark Isi Win User
    External Hard Drive

    Hi,

    Just to verify, did you mean, your back up files used to be on your external hard drive, but now it's no longer there? If this is true, kindly provide more answers to the questions below, so we can further assess the issue:

    • When did the files start to disappear?
    • What are the troubleshooting steps you have done so far?
    • Did you make nay changes on the settings of your PC or hard drive prior to this issue?
    • Are you getting any error messages when trying to plug in your external drive?
    • Does your external drive shows that the space is consumed?

    Please advise. We'll keep an eye out to your response.
     
    Mark Isi, Oct 10, 2018
    #3
  4. Remon Ont Win User

    backing up my pc to external hard drive

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Oct 10, 2018
    #4
Thema:

backing up my pc to external hard drive

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