Windows 10: Backup error message

Discus and support Backup error message in Windows 10 Installation and Upgrade to solve the problem; Weekly, I run a system backup. I always receive the message Backup encountered a problem while backing up file C:\Users\jacsd\OneDrive\Pictures\Saved... Discussion in 'Windows 10 Installation and Upgrade' started by jacsdad, Nov 23, 2021.

  1. jacsdad Win User

    Backup error message


    Weekly, I run a system backup. I always receive the message Backup encountered a problem while backing up file C:\Users\jacsd\OneDrive\Pictures\Saved Pictures. Error:STATUS_WAIT_2 0x80070002. The folder is empty.Is this something to be concerned about?

    :)
     
    jacsdad, Nov 23, 2021
    #1

  2. Windows Update Error Message 0x80070543


    Ya Ya Ya, there's over a hundred threads like this, ...

    Anyway, started getting this error message a few days ago, and done a lot of searching on this error message, apparently it's not, uncommon.

    In particular, the (currently) 4 updates that are being affected are:
    • Update for Windows 10 Version 1511 (KB3173428) - Error 0x80070543
    • Security Update for Windows 10 Version 1511 (KB3172729) - Error 0x80070543
    • Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060) - Error 0x80070543
    • Cumulative Update for Windows 10 Version 1511 (KB3176493) - Error 0x80070543

    The actions I've taken to date are:
    1. Uninstalled firewall program (comodo)
    2. Uninstalled anti-virus (Avast)
    3. Reset the windows update catalog on local machine.

    So the above errors are with the above done.

    What other steps should I be taking to resolve the issue?

    Below is notations for when I actually add to this thread.


    1. Attempted to use the troubleshooter, no dice.
     
    cDreamDancer, Nov 23, 2021
    #2
  3. Backup skipped

    Hi Ken,

    For us to better isolate your concern, we need additional information. Kindly answer the following questions below:

    • Are your backing up files or creating a system image?
    • Are you getting any error messages?
    • What troubleshooting steps have you done so far?
    In the meantime, we suggest deleting the backup you created and create a new one. Click this
    article
    and follow the steps on how to create a backup.

    We'll keep an eye out for your response.
     
    Martin Bar, Nov 23, 2021
    #3
  4. Bokenzhe Win User

    Backup error message

    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • Backup error message [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Nov 23, 2021
    #4
Thema:

Backup error message

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