Windows 10: Backup errors

Discus and support Backup errors in Windows 10 Backup and Restore to solve the problem; Hi I tried to backup my Dell Latitude E6510 which runs W10 (32 bit) on an external 500Gbyte hard disk. First time I got an error code OX80780049 -... Discussion in 'Windows 10 Backup and Restore' started by PeterTrueman, Sep 14, 2018.

  1. Backup errors


    Hi
    I tried to backup my Dell Latitude E6510 which runs W10 (32 bit)
    on an external 500Gbyte hard disk.

    First time I got an error code OX80780049
    - tried a second time and got error code OX800706BA

    Any idea why? What to try next?

    Thanks for any help.

    Peter

    :)
     
    PeterTrueman, Sep 14, 2018
    #1
  2. Bokenzhe Win User

    Backup Issue - Microsoft 10 - Get Backup Errors - Third Try Didn't Work

    This is my third try for help.

    I've enclosed my problem, the steps suggested which I performed, and current status.

    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.

    You had this question


    • Backup errors [​IMG]




    DM

    Divya M replied on


    Hi,

    Thank you for posting your query on Microsoft Community.

    We sincerely regret for the inconvenience caused.



    Method 1Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.



    Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer toNormal startup mode.



    Method 2: Run check disk to check for any errors.



    Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

    You may also follow the below link and check if it helps:

    http://windows.microsoft.com/en-us/windows/preview-backup-restore



    Please let us know if you need further assistance.



    Thank you.

    -----------------------------------

    Yes, I need more assistance.

    I ran a disk check on both the source and destination drives for the backup. No errors.

    I executed a clean boot. (I have left myself in the clean boot). It doesn't seem to work

    I'm not sure to check whether it has worked, and I just couldn't tell. How do I confirm that the initial, image, backup has been completed?

    The event viewer reports this error every time I attempt to manually initiate a backup:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 201.

    I'm assuming that with this error, my backups are not being done.
     
    Bokenzhe, Sep 14, 2018
    #2
  3. Bokenzhe Win User
    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • Backup errors [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Sep 14, 2018
    #3
  4. Backup errors

    Backup skipped

    Hi Ken,

    For us to better isolate your concern, we need additional information. Kindly answer the following questions below:

    • Are your backing up files or creating a system image?
    • Are you getting any error messages?
    • What troubleshooting steps have you done so far?
    In the meantime, we suggest deleting the backup you created and create a new one. Click this
    article
    and follow the steps on how to create a backup.

    We'll keep an eye out for your response.
     
    Martin Bar, Sep 14, 2018
    #4
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Backup errors

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