Windows 10: Bad Realtek wifi hardware/card on Win 10 HP, full rebuild necessary?

Discus and support Bad Realtek wifi hardware/card on Win 10 HP, full rebuild necessary? in Windows 10 Network and Sharing to solve the problem; Hi, I have a couple questions about wifi problems, warranty repair and backup for restoring. My 1 year old HP Win 10 v1909 notebook has a problem with... Discussion in 'Windows 10 Network and Sharing' started by Mcmike1, Dec 19, 2020.

  1. Mcmike1 Win User

    Bad Realtek wifi hardware/card on Win 10 HP, full rebuild necessary?


    Hi, I have a couple questions about wifi problems, warranty repair and backup for restoring.

    My 1 year old HP Win 10 v1909 notebook has a problem with intermittent wifi slowdowns. It has a Realtek RTL8822CE adapter which is apparently notorious for seeming fine, then melting down when under load. The connection to the wifi router looks ok at first, but then speed slows to a crawl. Ethernet works fine throughout. But when I enable wifi, it initially connects ok, initially it seems ok and actually works and speed tests properly, then.... after a minute or so..... bzzzzt, everything goes to hell (except the router connection itself, which persists).

    This is confirmed with two different ISPs and two different routers using two different delivery methods (DSL and radio). This is confirmed with Net Uptime Monitor connection ping test logs, observing page loading, and speed tests.

    In addition, the Netspot wifi signal tracking tool also shows that the antenna/adapter thinks that all the inbound wifi signal strengths are highly volatile with random strength fluctuations +/- tens of db's and full signal drop frequently, which simply isn't true. So, I tried an external USB wifi antenna (tp-link AC1900) and it fixed the fluctuating wifi signal strength problem, but did not fix the speed crashing.

    I have been back and forth through troubleshooting hell. Yesterday, HP says: okay, send it in we will replace the wifi hardware. (After upselling me another 3 years of warranty).

    Questions:

    1. Does it seem reasonable that if I send it to HP, that they will be able to actually fix the problem?

    2. HP wants to do a full wipe of the OS. Is this absolutely necessary? (Note: "necessary" is a function of (a) necessity to fix the problem, and (b) likelihood it actually fixes the problem).

    3. Are there options I can try at home (or with a local tech) that can avoid a full wipe?

    I really don't want to go through all the headache of backing up and then rebuilding my computer when it comes back. I spent perhaps 100+ hours loading Apps, figuring out the quirks, configuring, etc.. It was a struggle, but I finally have everything lined out (except the wifi). I also don't want to be without this PC for the week or so it takes to send it away. I am actually tempted to skip the fix and just leave the dang thing tethered to an ethernet wire for the rest of its existence.

    4. If I do need to send it in. What backup steps can I take to reduce my headaches for the re-load.
    4a. Is there a tool and/or particular device I should use? I have a WD My Passport that is several years old.
    4b. How should I remove personal information?
    4c. Should I send my files to a cloud system? (I do not currently use cloud or ubiquitous Onedrive types services).

    The biggest set up headaches were Outlook, iTunes, Windows Media Player, adding a second user and second iTunes, my employer has Sonicwall VPN on my machine which I use for remote work, Epson Scanner, HP Smart printer App, my McAffe AV (expires this month), and a dozen or so productivity and music processing Apps. I do not use Onedrive or other cloud systems.

    Thank in advance.
    Heartbroken, frustrated, and burnt out.

    :)
     
    Mcmike1, Dec 19, 2020
    #1

  2. Upgraded HP touchsmart to Win 10 now Broadcom WIFI and Realtek Network not working

    Upgraded HP touchsmart Model 27-K150xt to Win 10 now Broadcom WIFI and Realtek Network not working. I spoke with HP who stated to Contact Microsoft. I contacted Microsoft who stated to contact Network Card company.

    Broadcom BCM4352HMB 802.11ac 2x2 Wi-Fi Adapter Does Not work, No support Yet

    Realtek PCIe GBE Family Controller Does not work, I hear this was supported and updated but does not work

    Any one get this working or have working drivers for this particular machine, let me know
     
    RALPHYPOLANCO, Dec 19, 2020
    #2
  3. Pavan_N Win User
    Realtek Card Reader not working since Windows 10 upgrade

    Hi Jen,

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    Please answer these questions to assist you better.

    • Does Device Manager recognizes Realtek card reader?
    • Do you get any error message?

    Follow the steps below and check.

    Run the Hardware and Devices Troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:


    • Press Windows key + X, select
      Control panel.


    • Change the view by option on the top right to
      Large icons.

    • Click on troubleshooting and click on the
      view all option on the left panel.

    • Run the Hardware and devices troubleshooter.

    • Restart your computer and check if the issue is resolved.

    Also install all pending updates in your computer. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

    Do let us know if you are able to access Realtek card reader. Thank you.
     
    Pavan_N, Dec 19, 2020
    #3
  4. NGeo Win User

    Bad Realtek wifi hardware/card on Win 10 HP, full rebuild necessary?

    The Ultimate Realtek HD Audio Driver Mod for Windows 10

    Hey Dj Urko, I am trying to install the realtek driver and I get the error 0x0001. I have disabled secure boot and Driver signature. I have the latest win 10 build. What am I doing wrong? Can u post the complete list of steps that I have to take? I have an asus z170 with alc1150.
    Thanks in advance
     
Thema:

Bad Realtek wifi hardware/card on Win 10 HP, full rebuild necessary?

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