Windows 10: Bad system config info screen

Hello,

we bought a lenovo m80 last week and i just booted it up yesterday, i installed steam onto my desktop as well as fallout new vegas and garys mod. I played garys mod for 20-40 mins with minor issues and then loaded new vegas. This is when everything went haywire. It restarted and a blue screwn came up that says your pc ran into a problem and needs to restart with a stop code of bad system config info. I cant load to the home screen and get the same screens when i restart and i cant factory reset my computer because it runs into an unknown error. Ive been trying for 13 hours now and am at a loss. Please help me.

:)

 

Bad system config info

I keep getting a “bad system config info” error on my screen. It’s a blue screen error. I tried doing a bcdedit delete value and the path is an error. How do I fix this?

 

Bad system config info

Hi,



Thank you for writing to Microsoft Community Forums.



The error Bad System Config means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. It would be great, if you can help us with the details requested below:

• When do you get the error message?
  
• Does the computer boot to the Desktop?
  
• What is the make and model of the computer?
  
• Are you aware of any changes made to the computer recently?
  

I would suggest you to refer the steps mentioned in the article
Error 0x74: Bad_system_config_info and see if that helps.



Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



You may also want to refer the steps mentioned in the article
Troubleshoot blue screen errors.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Bad System Config Info

Hi John,

Thanks so much for your suggestion. Sadly, the fixes did not work, and I'm still getting "bad system config info."

MS support is still not honoring phone calls reserved in advance/promises to call back in a few minutes-- must say I'm disappointed.

Any further ideas?

Connie