Windows 10: Bad System configuration INFO

Discus and support Bad System configuration INFO in Windows Hello & Lockscreen to solve the problem; I am having a blue screen on my PC showing "Your device ran into a problem and needs to restart. We'll restart for you." further showing a screen for... Discussion in 'Windows Hello & Lockscreen' started by Sree_ML, Mar 17, 2024.

  1. Sree_ML Win User

    Bad System configuration INFO


    I am having a blue screen on my PC showing "Your device ran into a problem and needs to restart. We'll restart for you." further showing a screen for "Automatic Repair", in which there are options to 'Restart' and 'Advanced options'. doing restart it comes to the former screen again, while clicking on advanced options, it takes to the next options leading to startup repair, which does not lead to any screen other than the blue screen which appears first. Please do let me know what shall be done to restart my PC normally

    :)
     
    Sree_ML, Mar 17, 2024
    #1
  2. Nikhar_K Win User

    Bad system config info

    Hi,



    Thank you for writing to Microsoft Community Forums.



    The error Bad System Config means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. It would be great, if you can help us with the details requested below:



    • When do you get the error message?
    • Does the computer boot to the Desktop?
    • What is the make and model of the computer?
    • Are you aware of any changes made to the computer recently?


    I would suggest you to refer the steps mentioned in the article
    Error 0x74: Bad_system_config_info
    and see if that helps.



    Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



    You may also want to refer the steps mentioned in the article
    Troubleshoot blue screen errors
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 17, 2024
    #2
  3. John Vil Win User
    Bad System Config Info

    We appreciate your response. The error, bad config info means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. Kindly follow the steps below to perform a system restore:

    • Turn off your PC by pressing and holding the power button, then turn it back on. When you see your PC manufacturer's logo, turn the PC off again. Repeat the process until you see
      Please wait.
    • Select Troubleshoot, then choose Advanced options >
      System Restore.
    • Choose an administrator account and enter the password. Select Continue.
    • Choose a restore point to restart your PC to. Select last known good configuration.
    • If you're still having trouble or if there's no restore point available, the last option we have is to
      reset your PC.

    We'll be waiting for your response.
     
    John Vil, Mar 17, 2024
    #3
  4. John Vil Win User

    Bad System configuration INFO

    BAD SYSTEM CONFIG INFO

    Hello Tom,

    The error, bad config info means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. To better assist you, we would like to know a few more information. Kindly answer the questions below:

    • Were there any significant hardware/software changes done on your computer prior to this happening?
    • What is the current version/build of your Windows 10 PC? To check, type
      winver
      on Cortana's search field and press Enter.
    • What troubleshooting steps have you tried?

    In the meantime, you may also try the steps below and have your PC return to a previous configuration:

    • Turn off your PC by pressing and holding the power button, then turn it back on. When you see your PC manufacturer's logo, turn the PC off again. Repeat the process until you see
      Please wait.
    • Select Troubleshoot, then choose Advanced options >
      System Restore.
    • Choose an administrator account and enter the password. Select Continue.
    • Choose a restore point to restart your PC to. Select last known good configuration.
    • If you're still having trouble or if there's no restore point available, the last option we have is to
      reset your PC.

    We'll be waiting for your response.
     
    John Vil, Mar 17, 2024
    #4
Thema:

Bad System configuration INFO

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