Windows 10: Base System Device Drivers Missing

After doing a clean install of 1903 on an aging Inspiron 1720 laptop (which went very well, BTW), I seem to have only one small problem. Although he computer seems to running well, there are 3 yellow exclamation marks below Base System Devices in Device Manager. The hardware IDs are:

PCI\VEN_1180&DEV_0592&SUBSYS_01F21028&REV_12

PCI\VEN_1180&DEV_0852&SUBSYS_01F21028&REV_12

PCI\VEN_1180&DEV_0843&SUBSYS_01F21028&REV_12


I purchased the Dell laptop running Vista and subsequently purchased Windows 7, which was running until I decided to take advantage of the Windows 10 offer to upgrade. I believe the hardware ID refers to the Ricoh card reader, which I have downloaded from the Dell support site. The driver would obviously be for the Vista version and wonder if I am right and if it is safe to install it.


I would also like to know if the generic PnP driver installed by Microsoft for my external monitor is better than reinstalling the original monitor driver from the CD which came with it.

:)

 

base system device driver not found

Hello,

Code 28 error indicates that the drivers for this device are not installed. I would suggest you to try the methods provided below and check if they help in resolving the issue.

Method 1: Run Hardware and Devices Troubleshooter.

Hardware and Devices Troubleshooter automatically detect and fix issue with your hardware and devices. To run this troubleshooter, follow these steps:

• Open Control Panel.
• Select View by: Small icons.
• Open Troubleshooting.
• Under Hardware and Sound, run Hardware and Devices Troubleshooter.
• Follow the on-screen instructions.

Method 2: Update the driver.

• Open Device Manager.
• Find the device that you want to update, and double-click the device name.
• Click Driver tab.
• Click Update Driver.
• Follow the on-screen instructions.

Update us on the outcome.

 

Base System Drivers Missing

I know this isn't a new topic, but I know which drivers are missing/corrupt. I've attached two photos, one shows the IRQ 10's are missing base system drivers and in "Problem Devices" under "Storage", two Base System Devices are identified.

And that's all that I know. If anyone could help me identify the actual issue, I can try to replace the drivers. I need someone to walk me through the process as these missing drivers are wreaking havoc on my system.

Thanks for any help

Lisa

 

base system device driver error code 28

Hi,


Thank you for your reply.

• 
  Which Test did you run?
  
• 
  Which Windows Build are you using right now?
  

I suggest you to provide the screen shot of the message “'Base system Device Driver' has been removed and therefore cant be updated”

Follow the steps given in the link below to provide the screenshot.

How to include a screenshot in your post

How to include a screenshot in your post



Reply with necessary information and I’ll be happy to help you further.

Thanks and Regards