Windows 10: Battery Draining Quickly - Ran Battery Health Report

cn96h · Sep 24, 2019

In the past 1 - 1.5 weeks I have noticed that my battery is draining much quicker than it used to. I have a Dell XPS 13 that I bought new in July 2018. My battery, up until a week or so ago, was lasting anywhere from 5-8 hours depending on how much I used it throughout the day, now I am lucky if I make it 2.5 hours on a full charge. My laptop is also getting really hot on the bottom just from typing notes on Microsoft Word. I ran a Power Efficiency Diagnostic Report on my laptop to see what I could find out, but I am not exactly sure what to do from there.

I am not sure if this is the best way to share the report, so if I need to share it another way, please let me know!

Code:

Power Efficiency Diagnostics Report
Computer Name
LAPTOP-PQ3QNLRJ
Scan Time
2019-09-19T15:46:41Z
Scan Duration
60 seconds
System Manufacturer
Dell Inc.
System Product Name
XPS 13 9365
BIOS Date
04/20/2019
BIOS Version
2.6.2
OS Build
18362
Platform Role
PlatformRoleMobile
Plugged In
false
Process Count
251
Thread Count
3626
Report GUID
{19aee7b9-fffb-461c-a790-5829e9e2698e}
Analysis Results
Errors
CPU Utilizationrocessor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)
29.47
Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Power Policyisplay timeout is long (On Battery)
The display is configured to turn off after longer than 5 minutes.
Timeout (seconds)
1800
Power Policy:Sleep timeout is long (On Battery)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds)
3600
Power Policyisplay timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds)
1800
Power Policy:Sleep timeout is long (Plugged In)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds)
3600
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
ZeroConfigService.exe
PID
5260
Average Utilization (%)
24.36
Module
Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe
22.66
\Device\HarddiskVolume3\Windows\System32\KernelBase.dll
0.83
\Device\HarddiskVolume3\Windows\System32\ntdll.dll
0.77
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
MicrosoftEdgeCP.exe
PID
16196
Average Utilization (%)
0.91
Module
Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\edgehtml.dll
0.19
\SystemRoot\system32\ntoskrnl.exe
0.17
\Device\HarddiskVolume3\Windows\System32\Chakra.dll
0.13
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
dwm.exe
PID
15064
Average Utilization (%)
0.62
Module
Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\dwmcore.dll
0.20
\SystemRoot\system32\ntoskrnl.exe
0.11
\SystemRoot\System32\win32kbase.sys
0.07
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
System
PID
4
Average Utilization (%)
0.45
Module
Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe
0.22
\SystemRoot\system32\hal.dll
0.04
\SystemRoot\System32\drivers\iaLPSS2_I2C.sys
0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
MicrosoftEdgeCP.exe
PID
21948
Average Utilization (%)
0.21
Module
Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\Chakra.dll
0.12
\SystemRoot\system32\ntoskrnl.exe
0.03
\Device\HarddiskVolume3\Windows\System32\ntdll.dll
0.02
Platform Power Management Capabilities:Wireless access point does not support WMM Power Save
The wireless access point the computer is connected to does not support WMM Power Save Mode. The wireless network adapter cannot enter Power Save mode to save energy as defined in Wireless Adapter Power Policy.
SSID
LSUHSC-Secure
MAC Address
f4:0f:1b:5a:5c:a0
Information
Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)
156250
Power Policy:Active Power Plan
The current power plan in use
Plan Name
Custom
Plan GUID
{49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b}
Power Policyower Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality
Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode
Balance Video Quality and Power Savings
Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality
Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode
Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
USB Suspend:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information

Battery ID
2740SMPDELL HMPFH62
Manufacturer
SMP
Serial Number
2740
Chemistry
LiP
Long Term
1
Sealed
0
Design Capacity
45995
Last Full Charge
33448
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported
false
S2 Sleep Supported
false
S3 Sleep Supported
false
S4 Sleep Supported
true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported
true
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
0
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
1
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
2
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
3
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Click to expand...

:)

bro67 · Sep 24, 2019

Battery Draining Quickly - Ran Battery Health Report

Everything is in the report. There has been an issue with ntoskernel using a log of cycles. Edge also runs in the background for some reason. Make sure in Settings > Privacy > Background there are no apps allowed to run in the background.

Have you ran sfc /scannow?Also fix the sleep time when on battery. Run msdt.exe /id PerformanceDiagnostic
https://support.microsoft.com/en-us/...iagnostic-tool

cn96h · Sep 24, 2019

Battery Draining Quickly - Ran Battery Health Report

In the past 1 - 1.5 weeks I have noticed that my battery is draining much quicker than it used to. I have a Dell XPS 13 that I bought new in July 2018. My battery, up until a week or so ago, was lasting anywhere from 5-8 hours depending on how much I used it throughout the day, now I am lucky if I make it 2.5 hours on a full charge. My laptop is also getting really hot on the bottom just from typing notes on Microsoft Word. I ran a Power Efficiency Diagnostic Report on my laptop to see what I could find out, but I am not exactly sure what to do from there.

I am not sure if this is the best way to share the report, so if I need to share it another way, please let me know!

Code:

Power Efficiency Diagnostics Report
Computer Name
LAPTOP-PQ3QNLRJ
Scan Time
2019-09-19T15:46:41Z
Scan Duration
60 seconds
System Manufacturer
Dell Inc.
System Product Name
XPS 13 9365
BIOS Date
04/20/2019
BIOS Version
2.6.2
OS Build
18362
Platform Role
PlatformRoleMobile
Plugged In
false
Process Count
251
Thread Count
3626
Report GUID
{19aee7b9-fffb-461c-a790-5829e9e2698e}
Analysis Results
Errors
CPU Utilizationrocessor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)
29.47
Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Power Policyisplay timeout is long (On Battery)
The display is configured to turn off after longer than 5 minutes.
Timeout (seconds)
1800
Power Policy:Sleep timeout is long (On Battery)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds)
3600
Power Policyisplay timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds)
1800
Power Policy:Sleep timeout is long (Plugged In)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds)
3600
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
ZeroConfigService.exe
PID
5260
Average Utilization (%)
24.36
Module
Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe
22.66
\Device\HarddiskVolume3\Windows\System32\KernelBase.dll
0.83
\Device\HarddiskVolume3\Windows\System32\ntdll.dll
0.77
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
MicrosoftEdgeCP.exe
PID
16196
Average Utilization (%)
0.91
Module
Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\edgehtml.dll
0.19
\SystemRoot\system32\ntoskrnl.exe
0.17
\Device\HarddiskVolume3\Windows\System32\Chakra.dll
0.13
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
dwm.exe
PID
15064
Average Utilization (%)
0.62
Module
Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\dwmcore.dll
0.20
\SystemRoot\system32\ntoskrnl.exe
0.11
\SystemRoot\System32\win32kbase.sys
0.07
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
System
PID
4
Average Utilization (%)
0.45
Module
Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe
0.22
\SystemRoot\system32\hal.dll
0.04
\SystemRoot\System32\drivers\iaLPSS2_I2C.sys
0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name
MicrosoftEdgeCP.exe
PID
21948
Average Utilization (%)
0.21
Module
Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\Chakra.dll
0.12
\SystemRoot\system32\ntoskrnl.exe
0.03
\Device\HarddiskVolume3\Windows\System32\ntdll.dll
0.02
Platform Power Management Capabilities:Wireless access point does not support WMM Power Save
The wireless access point the computer is connected to does not support WMM Power Save Mode. The wireless network adapter cannot enter Power Save mode to save energy as defined in Wireless Adapter Power Policy.
SSID
LSUHSC-Secure
MAC Address
f4:0f:1b:5a:5c:a0
Information
Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)
156250
Power Policy:Active Power Plan
The current power plan in use
Plan Name
Custom
Plan GUID
{49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b}
Power Policyower Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality
Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode
Balance Video Quality and Power Savings
Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality
Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode
Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
USB Suspend:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information

Battery ID
2740SMPDELL HMPFH62
Manufacturer
SMP
Serial Number
2740
Chemistry
LiP
Long Term
1
Sealed
0
Design Capacity
45995
Last Full Charge
33448
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported
false
S2 Sleep Supported
false
S3 Sleep Supported
false
S4 Sleep Supported
true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported
true
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
0
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
1
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
2
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
3
Idle State Count
11
Idle State Type
Micro Power Engine Plugin
Nominal Frequency (MHz)
1601
Maximum Performance Percentage
100
Lowest Performance Percentage
24
Lowest Throttle Percentage
2
Performance Controls Type
ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Click to expand...

Irfan.Ahmed · Sep 24, 2019

Battery draining quickly

Just need to ask if someone is experiencing battery drain within a day for the HTC 7 mozart phone.

I just got a new phone, and it is draining battery very quickly.

How can I see if any application or any WiFi or GSP application is utilizing too much CPU that is causing high battery usage?

Windows 10: Battery Draining Quickly - Ran Battery Health Report

Battery Draining Quickly - Ran Battery Health Report

Battery Draining Quickly - Ran Battery Health Report

Battery Draining Quickly - Ran Battery Health Report

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