Windows 10: Battery Indicator Light Malfunction

Discus and support Battery Indicator Light Malfunction in Windows 10 BSOD Crashes and Debugging to solve the problem; My laptop is ALWAYS connected to a power source. I do not operate it on battery power.. A few months ago a blinking amber light appeared on my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by J WhiteCloud, Aug 17, 2019.

  1. Battery Indicator Light Malfunction

    My laptop is ALWAYS connected to a power source. I do not operate it on battery power.. A few months ago a blinking amber light appeared on my indicator bar to inform me the battery power was low. The battery icon on the taskbar revealed 94% availability (plugged in). This didn't make sense! I ran the system battery calibration app and all that did was decrease the battery availability to 92%. Nothing I've tried will repair the problem. Worst of all, the amber indicator light continues to blink when I shutdown the laptop! I've done everything but remove the battery. Please advise me? I am out of ideas and researched solutions. Forget the manufacturer. My warranty expired and MSI does not respond without it. PS: My laptop is fully up to date on every level. Thanks so much in advance!

    J WhiteCloud, Aug 17, 2019

  2. Battery Indicator

    Hi Mike,

    There are several reasons why you are having issues charging the computer's battery. Having said that, we will be doing some troubleshooting steps to isolate the cause of this issue. Before we proceed, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • Can you send us a screenshot of the battery indicator?
      Note: Please do not include any personal information.
    • Have you tried using a different power adapter? if so, did you experience the same issue?
    • Have you tried connecting your power adapter to a different power outlet?

    In the meantime, we suggest that you perform a power troubleshooter on the computer. Here's how:

    • Right-click on the Start menu.
    • Select Control Panel.
    • Next to the View by: option, select Small icons.
    • Go to Troubleshooting.
    • Choose System and Security.
    • Click on Power.
    • Follow the on-screen prompt.

    Once done, kindly check if you will still experience the same issue.

    Please post back with the result for further assistance.
    Desiree Yau, Aug 17, 2019
  3. Ruby2son Win User
    Battery Indicator

    Recently upgraded from Vista 7 SP2 to Win 10. Ran the Troubleshooter suggested with and without the AC adapter connected. Results showed all power settings working ok. After closing the Troubleshooter, the battery charging indicator light began working
    normally. Thank you Desiree for the good and quick response.
    Ruby2son, Aug 17, 2019
  4. Battery Indicator Light Malfunction

    Power indicator light

    Hi Carol,

    Light indicator depends on the manufacturer of your device. For better assistance, we'll be needing additional information:

    • Can you tell us if you're pertaining on the power light of your monitor or system unit?
    • Are you experiencing any issues on your computer while the power light is orange?

    We'll keep an eye out for your response.
    Gerard Qui, Aug 17, 2019

Battery Indicator Light Malfunction

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