Windows 10: battery not charging on my hp notebook

Discus and support battery not charging on my hp notebook in Windows 10 Performance & Maintenance to solve the problem; battery not charging on my hp notebook * Moved from IE10/other... Discussion in 'Windows 10 Performance & Maintenance' started by EdAsh1, Nov 19, 2019.

  1. EdAsh1 Win User

    battery not charging on my hp notebook


    battery not charging on my hp notebook


    * Moved from IE10/other

    :)
     
    EdAsh1, Nov 19, 2019
    #1
  2. andyp3001 Win User

    Notebook battery not charging when switched on


    Hi all,
    I bought a notebook three weeks ago for my wife, specifically a HP 14-an009a. It had Windows 10 pre-installed. It worked perfectly for a couple of weeks, but an issue has cropped up with the battery. When it is turned on and connected to the charger, the battery icon will say "37% available, plugged in, not charging". The actual percentage does vary, depending on use. I have tried all the various fixes (e.g. "Uninstall/reinstall Microsoft acpi-compliant control method battery" in the device manager and battery out/in, run off AC only then plug battery back in, etc), amongst others, but to no avail. The notebook will charge perfectly when it is switched off, however, with the little orange light on the side illuminating. It will turn white,however, when the machine is turned on (but not charging with the AC connected). Obviously, there have been several updates (including the big "anniversary one) since the purchase. Does anyone have any ideas how to rectify this? The battery is OK, and the charger works fine. There is no HP power control software/bloatware on the notebook either which could be causing this. I have changed power plans, and everything that I know of! I can only assume that the battery control driver (after an update) is overriding the charging when the notebook is turned on. Does anyone else have this issue? Please help.
     
    andyp3001, Nov 19, 2019
    #2
  3. Brink Win User
    HP Notebook Computer Battery Safety Recall and Replacement


    Update January 24th 2017, see: HP Notebook Computer Battery Safety Recall and Replacement


    Read more: HP Notebook Computer Battery Safety Recall and Replacement Program
     
    Brink, Nov 19, 2019
    #3
  4. battery not charging on my hp notebook

    Laptop battery not charging

    all the notebooks at work , HP 9470/80, 840G1-G4 , have never shown 100% charge. They all show around 95-97% maybe some as low as 93%. That's why it says "not charging" ..the battery is charged. It should say "plugged in and not charging" . what you should do is go on battery and let the notebook run down to 30% or so and then see if the notebook charges back up. If yours displayed 100% , I have never seen that before. Not even when we had Dells.
     
    Frunobulax, Nov 19, 2019
    #4
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battery not charging on my hp notebook

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