Windows 10: battery plugged in but not charging

Status on laptop shows battery plugged in but not charging (battery is at 80%). When I disconnect the mains, the laptop shuts down.

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New battery not charging


I have an Acer Aspire V3-771 laptop (which is three and a half years old) with its original battery. As the battery is not holding the charge for as long as it used to I decided to replace it. I inserted he new battery, which already showed a charge of 60%, and let it run down to the point when the laptop turned itself off. However, when I tried to recharge the battery, the battery icon showed "6% available, plugged in, not charging". I contacted the supplier of the battery and they sent me a new one. This showed an initial charge of 93% so, in view of my problem with the previous battery, I decided to try and charge it up to full capacity before letting it run down. But as soon as I tried this the battery icon showed "93% available, plugged in, not charging". So I unplugged the charger and again let the battery run down until the computer turned itself off. I plugged the charger in again but then got "6% available, plugged in, not charging". I have no problem charging the old battery, so can anyone please suggest what the problem might be? I have tried taking out the battery and unplugging the charger and holding down the power button for 30 seconds, but this hasn't worked. Grateful for any advice.

 

battery plugged in not charging

To resolve this issue, please follow these steps:

• Unplug Laptop
• Remove the Battery
• Plug in Laptop and turn on the laptop
• Go to Control Panel - Devices and uninstall all instances of Microsoft ACPI Compliant Control Method Battery
• Shut down Laptop and unplug it
• Insert Battery and plug in the laptop
• Start the Laptop

Hopefully this will work for you, please let us know!

 

Plugged In, Not Charging

Sometimes depending on your Windows 10 Build, your battery will not charge to 100%, this extends the life of your battery . . . plug out the laptop, drain the battery for 10 - 15 minutes, plug it back in and see if it starts to charge the battery

If however, your battery is not charging at all in Windows 10, follow these steps to rectify this issue:

• Disconnect Power Supply
• Remove battery
• Connect Power Supply
• Turn on the laptop
• Control Panel - Device Manager
• Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control Method Battery , and Uninstall
• Shutdown
• Disconnect Power Supply
• Insert battery
• Connect Power Supply
• Turn on the laptop

I Hope this Answers your Question!