Windows 10: Battery problem

Discus and support Battery problem in Windows 10 Drivers and Hardware to solve the problem; Hi everybody, I hope someone could help me. my laptop doesn't charge its battery apparently.I have tried everything, but keeps saying that is at 1%.... Discussion in 'Windows 10 Drivers and Hardware' started by IsraelHernandez7, May 29, 2020.

  1. Battery problem


    Hi everybody,

    I hope someone could help me.

    my laptop doesn't charge its battery apparently.I have tried everything, but keeps saying that is at 1%.
    If I disconnect the adapter it is supposed to turn off but it does not, it continues working as if the battery was charged.
    I noticed that if I disabled 'Microsoft ACPI-Compliant control method battery' and re-enabled it my laptop would turn off.
    My laptop is a Lenovo Legion Y-520
    I have windows 10 version 2004

    Please help!!

    I have had my laptop for almost a year.

    :)
     
    IsraelHernandez7, May 29, 2020
    #1

  2. Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Battery problem pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, May 29, 2020
    #2
  3. Plugged in but battery does not charge

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Battery problem pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, May 29, 2020
    #3
  4. Battery problem

    Laptop battery problem

    Hi,

    For us to properly isolate the issue with your laptop battery, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you run the power troubleshooter. Below are the steps:

    • Type troubleshoot in the search bar.
    • Under Find and fix other problems, look for and select
      Power
      .
    • Click the Run the troubleshooter button, and follow the on-screen instructions to run the troubleshooter.

    We look forward to your response.
     
    Michael Gall, May 29, 2020
    #4
Thema:

Battery problem

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