Windows 10: Battery stopped charging, Not recognized without power cable then charging 0% stuck

Hi, Please let me know if you think this is a hardware issue or a software issue. A few weeks ago my battery stopped charging randomly. I was not using my computer in an abnormal way, and I do not believe I received any major windows updates right before that could have triggered the issue. The current symptoms I see are a battery symbol with an X through it when the charger isn't plugged in. When charger is plugged in, I see a battery charging symbol that never goes above 0% regardless of how long I keep charger connected with computer one or off. The battery regardless of the task bar ind

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My battery stops charging randomly and then loses power

I have a Lenovo E540 running Windows 10 x64. For quite a while now, I've been having problems with how the battery charges.

When I plug it in, it will always start charging - maybe for only 30 seconds, but it will start charging. After x minutes (totally random) it will stop charging and say Plugged In, Battery Not Charging and the battery will start to drain from then on. As it is plugged in, I don't get any warnings as to the battery level, so quite often my laptop suddenly sleeps because of it.

I've downloaded and installed all the latest drivers from Lenovo.

I've tried various power adapters at various locations.

There is some kind of pattern in when it stops, it generally is between:

• 25% and 35%
  
• 45% and 50%
  
• 65% and 75%
  

When it reaches these percentages, it will stop charging. By pulling the cable out then connecting it again, it will start charging again. If it's between those percentages, then often it will charge for only a couple of minutes. Once it stops charging, it will never charge again until disconnected and reconnected.

The one thing I have found is that if I turn the laptop off, then connect the power, it will charge to 100% no problems.

What can I do to fix this?

If any additional info is needed, please let me know in the comments.

Edits: I used to use it with Windows 8 and 8.1 (both x64) without any problems

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Charging stuck at 70%

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.