Windows 10: Battery

Discus and support Battery in Windows 10 Customization to solve the problem; Hello, I bought a Huawei notebook x pro laptop and after using it for two months I generated a battery health report. What I found was weird as it... Discussion in 'Windows 10 Customization' started by veerainpatel, Jan 10, 2019.

  1. Battery


    Hello, I bought a Huawei notebook x pro laptop and after using it for two months I generated a battery health report. What I found was weird as it showed that my laptop was being used before I bought it. The unusual thing was it was brand new. Could anybody provide an insight into why these values are showing or have I been sold a laptop that has been used? Thank you. I bought this laptop on 25th Nov. Battery c99b8a49-1ffd-440a-9feb-7d82b6f00638?upload=true.png

    :)
     
    veerainpatel, Jan 10, 2019
    #1

  2. Laptop battery issue

    I'm pretty sure the E1505 has "speed step" on it. Double checkthe speed step settings to make sure they are set for long battery life, maybe it's somehow reset itself?
     
    thoughtdisorder, Jan 10, 2019
    #2
  3. New battery not charging


    I suggested uninstall, not re-install.

    There's an extended version of those instructions - the same idea, but some additional steps.
    Shut down hte machine
    Remove the battery - run on AC power only
    Device Manager > Batteries
    Uninstall Microsoft ACPI-Compliant Control Method Battery
    Shut down the machine

    Remove AC power
    Wait 1 minte
    Insert Battery
    Connect AC power
    Start the machine

    Microsoft ACPI-Compliant Control Method Battery should be reinstalled when the machine is booting

    But, the .3 volts might be significant - I agree with Kbird
     
    Slartybart, Jan 10, 2019
    #3
  4. Battery

    Battery

    Hi,

    For us to better assist you with your battery issue, we'd like to ask a few questions.

    • Have you made any changes to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you run the Power troubleshooter and update drivers in Windows 10 by following the troubleshooting steps provided by Eeshwar Kumar on this
    thread.

    Looking forward to your response.
     
    Reymichael Ros, Jan 10, 2019
    #4
Thema:

Battery

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