Windows 10: battery

my hp windows 10 laptop stopped charging so I bought a new battery and now while its plugged up it says 66 % available plugged in charging, but it is not charging because as soon as I unplug it the laptop goes dead. its not the power cord because I tried two different ones and both did the same thing, its a bran new battery I don't know why its not charging . any help will be appreciated

:)

 

laptop battery wont charge after latest update


1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

 

Laptop battery issue

I'm pretty sure the E1505 has "speed step" on it. Double checkthe speed step settings to make sure they are set for long battery life, maybe it's somehow reset itself?

 

Battery

Hi,

For us to better assist you with your battery issue, we'd like to ask a few questions.

• Have you made any changes to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you run the Power troubleshooter and update drivers in Windows 10 by following the troubleshooting steps provided by Eeshwar Kumar on this
thread.

Looking forward to your response.