Windows 10: BatteryReport: 25k charging cycles in 9 months !

Discus and support BatteryReport: 25k charging cycles in 9 months ! in Windows 10 Support to solve the problem; My daughter run the batteryreport on her graphic tablet (windows 10). The result: 25k cycles, 50% remaining capacity - after 9 months. Now the battery... Discussion in 'Windows 10 Support' started by rotzibr, Jan 24, 2020.

  1. rotzibr Win User

    BatteryReport: 25k charging cycles in 9 months !


    My daughter run the batteryreport on her graphic tablet (windows 10). The result: 25k cycles, 50% remaining capacity - after 9 months. Now the battery has swollen. How is this possible ? This would make at least 4 cycles/h (if running 24h/day). What could be the source of the problem? The first battery had 55k cycles in less than 18 months and the battery replacement was made by the customer support of the tablet manufacturer.

    :)
     
    rotzibr, Jan 24, 2020
    #1
  2. rksh Win User

    Laptop battery worn 9% in two months, is it normal?

    I just got a new laptop which is just 2 months old running Windows 10. Today when I checked the battery life the battery has worn down 9% which is like 4.5% per month, in this rate my battery would only last close to two years or less.

    What's the average wear rate of the laptop battery? I use the laptop plugged in most of the time how ever let it drain (not completely) and charge it back once in a week. So a 9% drop is like 50 charging cycles which it definitely didn't had.

    So this much of wearing is normal or too much? average wear rate of the laptop battery?

    Of course this is assuming that the battery was 100% by the time I bought it, being a brand new laptop I assume that it should be close to 100%.


    BatteryReport: 25k charging cycles in 9 months ! DMxc6.png
     
  3. Plugged in but battery does not charge

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    BatteryReport: 25k charging cycles in 9 months ! pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jan 24, 2020
    #3
  4. BatteryReport: 25k charging cycles in 9 months !

    Plugged in, not charging


    I have a dell E1505 that I have hade no problems with Win 10 from day one until the latest update ver 1803. There must a bunch of people who have had this "not charging" issue. I have done every step from chilling the battery to removing all the battery drivers via device manager. Nothing worked. at one point I got half way there. I regrouped and played with it for three days. You will see in the procedure that it was the power cfg step that seemed to get it aligned to the system. I no longer have the issue and even the Quickset warning to use the proper Dell charger no longer appears. I hope this helps someone because I never found any Microsoft response that weren't scripted or useful.


    1. Make sure you have enough battery power to pullthis off. If you don’t you may have to use a friend’s battery.
    2. Disconnect the charger from wall socket. (Laptopnow on battery)
    3. Disconnect the charger from the laptop.
    IMPORTANT!! Go to the device manager and in the battery section delete all the drivers. Don't worry they will come back when you turn the laptop on in step 7.
    4. Turn off the Laptop.
    5. Connect charger to wall socket.
    6. Connect charger to Laptop.
    7. Start Laptop.
    8. Wait till it is completely started.
    9. At this point you will see that it is charging.If you disconnect the charger and reconnect it you will be right back where youstarted!
    10. Now this the step that I tried on a whim. Openthe command prompt. Type in
    a. powercfg /batteryreport
    b. Open the report. It has some real interestinginfo then close it.
    11. At his point you can shut down the laptop andsee your charging light is flashing.
    12. Turn your laptop on and click on the batteryicon. Disconnect the cable and it should tell you it is on battery. Reconnectand it should tell you it is charging.
     
    atomicbubba, Jan 24, 2020
    #4
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BatteryReport: 25k charging cycles in 9 months !

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