Windows 10: BDOS Kernel Heap Corruption, Could you please check my Minidump file?

Hi, I've been getting BSOD while working with Premiere Pro


Could you please help me with the minidump file and tell me what might be the cause? Thank you very much!


https://drive.google.com/open?id=137lPAAyGvz7WfAFes-MpuB2LwWJZ5tJD

:)

 

blue screen error kernel mode heap corruption

I keep getting the kernel mode heap corruption and have put the minidump files and msinfo file in onedrive but who do I notify to check the files and how do I do this?

 

Kernel Mode Heap Corruption in WIndows 10 Pro

Hi Martin,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing Blue Screen of Death on your PC with error Kernel Mode Heap Corruption. For further clarity on the issue, please respond to the questions below.

1. Which build version of Windows 10 are you using currently?
   
2. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
3. What is the make and model of the PC?
   

Refer the article Which version of Windows operating system am I running?



Usually, The KERNEL_MODE_HEAP_CORRUPTION bug check has a value of 0x0000013A. This indicates that the kernel mode heap manager has detected corruption in a heap.



Meanwhile, I would suggest you to refer the article
Troubleshoot blue screen errors and see if that helps.



However, to find the root cause of the issue, we need to analyze the crash dump files created during the error. You can locate the dump files in the location
C:\Windows\Minidump, share the dump files through OneDrive with us.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Kernel Mode Heap Corruption

Recently, since the latest Windows 10 update, I have been having problems with recurring BSOD with the error with "Kernel Mode Heap Corruption"

I have included the .dmp file that was generated.

Hope you guys can help, because this is beginning to cause me a lot of frustration!

MINIDUMP FILE