Windows 10: Beats Audio

I have tried everything to re-install Beats Audio on H/P envy 17 touchscreen laptop with no luck

:)

 

Beats Audio

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you with audio problem.

This issue may occur due to the out dated driver. Try the below method and check.

Method 1.

I would suggest you to run Windows sound troubleshooter and check if it helps. Follow the below steps:

• 
  Type troubleshoot on the search bar and click on
  troubleshooting.
  
• 
  Click on Hardware and Sound and click on
  Playing audio.
  
• 
  Now click on Advanced button and click on
  Next.
  

If the issue still persist try the below steps provided.

Method 2.

I recommend you to update the beat audio driver and check. Follow the below information provided.

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Universal Serial Bus Controller and expand it.
  
• 
  Right click on the beat driver and click on update.
  

Hope this helps. Post us with status we will be glad to help you.

 

Beats audio

Found this in an hp forum about beats not working in windows on hp.

https://h30434.www3.hp.com/t5/Notebook-Audio/be...

Basically what I was going to suggest.

Installing beats driver.

 

Beats Audio

Hi Like i said before, in my initial question , i did delete the old driver and found a driver on google. It said that this was the driver for Beats Audio. So after reading your reply i went to device manager and found IDT driver(,btw there is no driver
that says Beats Audio just IDT HD Codec) and uninstalled it and installed found driver from google and have the same result. There is a Beats Audio control panel but nothing works. I even chose the IDT HD sound device as default but not working. Even the control
panel has Beats Audio listed under hardware and sound. Fred