Windows 10: Best advice on sleep/wake?

Discus and support Best advice on sleep/wake? in Windows 10 Support to solve the problem; I can easily put system to sleep, but the wake result is variable. After a few minutes, touching keyboard or mouse will wake the system correctly .... Discussion in 'Windows 10 Support' started by Kupuna, Dec 2, 2018.

  1. Kupuna Win User

    Best advice on sleep/wake?

    I can easily put system to sleep, but the wake result is variable. After a few minutes, touching keyboard or mouse will wake the system correctly . After some variable time (perhaps an hour or more),I can still hear PC fans running, but the monitor won't come on. To have the screen come on I have to force a shutdown and do a "cold" boot (not restart).

    There is a ton of information on the web about this sort of problem, but I post this in the hope that someone on the forum can cut through the fog of conflicting information and either point to a solution or a troubleshooting sequence that will get to the source of the problem.

    Kupuna, Dec 2, 2018

  2. wake from sleep issue in windows 10


    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
    Eeshwar Kumar, Dec 2, 2018
  3. Sleep / Wake Function, malfunctions after waking


    Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

    • What is the exact issue that you are experiencing?
    • Did you notice any recent system changes prior to this issue?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are having issues waking your PC from sleep, we suggest running the
    Power troubleshooter
    as an initial troubleshooting. Kindly follow these steps:

    • Click on Start.
    • Type Troubleshoot, and then press Enter.
    • Under Find and fix other problems, click on Power.
    • Click on Run the troubleshooter button.
    • Follow the onscreen guide.

    We will wait for your response.
    Janeane Cru, Dec 2, 2018
  4. Best advice on sleep/wake?

    Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
    Michael Gall, Dec 2, 2018

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