Windows 10: Big mess with 2 Admin User Profiles that are somehow merged together... Help!!!!!

Discus and support Big mess with 2 Admin User Profiles that are somehow merged together... Help!!!!! in Windows 10 Customization to solve the problem; My Microsoft Admin acct somehow duplicated. One has my avatar, the other doesn't have an avatar. The one without the avatar is linked to Cortana. I... Discussion in 'Windows 10 Customization' started by JenniferButler1, Feb 11, 2019.

  1. Big mess with 2 Admin User Profiles that are somehow merged together... Help!!!!!


    My Microsoft Admin acct somehow duplicated. One has my avatar, the other doesn't have an avatar. The one without the avatar is linked to Cortana. I checked the cmd prompt. I have 5 User accts all with the exact same #'s, but they end in 500 for Admin, 501 for guest, 503 for default, 505 for WDAG Utility & the one I'm on now ends in 1001. Keep getting I don't have permission errors. They all are branched out of my original Admin User Acct. I can't delete the Advanced User Profile that doesn't even match me. I've tried to explain it to support, but it still hasn't gotten addressed. Stressed out, please help.

    :)
     
    JenniferButler1, Feb 11, 2019
    #1

  2. I can't create a New User Profile that is Not Corrupt! Please Help!

    Hi,

    I realize the inconvenience you are facing in creating the new user profile on your device. Do not worry we will help you with this issue.

    As a work around, I suggest you to enable the built-in administrator account, log-in with the admin account to create a new user profile and check if you are able to check. This will let us know if the issue persists with user account or the operating system.

    Step 1: Follow the steps to enable Built-in admin account.

    Enable Built-in administrator.

    • Press Windows + X key together on your desktop screen.
    • Click on Command Prompt (admin) to open
      Command Prompt
      .
    • Type the following command and hit Enter:
    • net user administrator /active: yes (Check for the spaces)
    4. Now log off from the current user and try to login to the administrator account that is enabled.  

    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done. 

    Step 2: Refer to the articles to create a test user account/ Microsoft account respectively.

    For Local account: Create a local user account in Windows 10

    For Microsoft account: Help with Microsoft account


    Hope it helps. Get back to us with an updated status of creating new user profile for further assistance.

    Thank you.
     
    Deepika Gowda, Feb 11, 2019
    #2
  3. Windows 10 can't load the user profile for a new user account

    Hi Judy

    Thank you for posting your query in Microsoft Community. .

    I would suggest you to follow the method give below and check.

    Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

    Step 1: Start computer in safe
    mode.


    • Type Settings in the search box on the desktop, select
      Settings.

    • Here select Change pc settings and then
      General.

    • Scroll down to Advanced startup, click
      Restart now.

    • Click on Troubleshoot, Advanced options, and Startup Settings.

    • Click Restart, select Safe mode and then press
      Enter.

    Step 2: Enable Built-in administrator.


      • Press Windows + X key together on your desktop screen.

      • Click on Command Prompt (admin) to open
        Command Prompt.

      • Type the following command and hit Enter:

    • net user administrator /active: yes
      (Check for the spaces)
    d. Now log off from the current user and try to login to the administrator account that is enabled.

    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



    Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

    Create a user account

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-10

    Note: Create a Microsoft account



    Method 3: Check the status of User profile services.

    Steps:

    • Press Windows + R to open Run command, type
      Services.msc and press Enter.
    • Search for User Profile Service, right click on it and
      start the service.
    • Also, set the Startup type to
      Automatic
      .
    • Now check if you are able to log-in.

    Hope this information is helpful. Kindly update the status of the issue, we will be happy to help you.
     
    Ashish Sondhi, Feb 11, 2019
    #3
  4. Big mess with 2 Admin User Profiles that are somehow merged together... Help!!!!!

    User profile cannot be loaded.

    Hi Annie,

    Thank you for posting the query on Microsoft Community.

    I understand the inconvenience caused to you with the user accounts on Windows 10.

    Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

    Step 1: Start computer in safe
    mode.


    • Type Settings in the search box on the desktop, select
      Settings.

    • Here select Change pc settings and then
      General.

    • Scroll down to Advanced startup, click
      Restart now.

    • Click on Troubleshoot, Advanced options, and Startup Settings.

    • Click Restart, select Safe mode and then press
      Enter.

    Step 2: Enable Built-in administrator.


      • Press Windows + X key together on your desktop screen.

      • Click on Command Prompt (admin) to open
        Command Prompt.

      • Type the following command and hit Enter:

    • net user administrator /active: yes
      (Check for the spaces)
    d. Now log off from the current user and try to login to the administrator account that is enabled.

    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

    Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

    Create a user account

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

    Note: Create a Microsoft account

    Method 3: Check the status of User profile services.

    Steps:

    • Press Windows + R to open Run command, type
      Services.msc and press Enter.
    • Search for User Profile Service, right click on it and
      start the service.
    • Also, set the Startup type to
      Automatic
      .
    • Now check if you are able to log-in.

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Feb 11, 2019
    #4
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Big mess with 2 Admin User Profiles that are somehow merged together... Help!!!!!

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