Windows 10: Billing system that charges twice for a Windows 10 Pro product?

Discus and support Billing system that charges twice for a Windows 10 Pro product? in Microsoft Windows 10 Store to solve the problem; Hello! I purchased a windows 10 pro key but the system received two payments and not just one for the product I confirmed. Has anyone encountered this... Discussion in 'Microsoft Windows 10 Store' started by NguyenHung9, Jun 30, 2021.

  1. Billing system that charges twice for a Windows 10 Pro product?


    Hello! I purchased a windows 10 pro key but the system received two payments and not just one for the product I confirmed. Has anyone encountered this error like me? And can I get a refund for that overpayment? Pleas, help me :

    :)
     
    NguyenHung9, Jun 30, 2021
    #1

  2. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 30, 2021
    #2
  3. Billing- I was charged twice for Word renewal

    - -

    1. See:
    https://support.microsoft.com/en-us/help/10623/microsoft-account-investigate-billing-charge


    2. If you're sure that this is an unjustified charge, have the bank or credit card company refuse to pay it or to reverse the charge if it's already been paid.

    Don
     
    Don Varnau, Jun 30, 2021
    #3
  4. Brink Win User

    Billing system that charges twice for a Windows 10 Pro product?

    Details about change in billing for Office 365 monthly subscriptions


    Source: Information about a recent change in billing for Office 365 monthly - Microsoft Community
     
    Brink, Jun 30, 2021
    #4
Thema:

Billing system that charges twice for a Windows 10 Pro product?

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