Windows 10: BioEnrollmentHost.exe failes setting up Windows Hello | Win 1903 updated Brio firmware

Discus and support BioEnrollmentHost.exe failes setting up Windows Hello | Win 1903 updated Brio firmware in Windows Hello & Lockscreen to solve the problem; Error in eventmgr: Faulting application name: BioEnrollmentHost.exe, version: 10.0.18362.1, time stamp: 0x5c901844 Faulting module name:... Discussion in 'Windows Hello & Lockscreen' started by PaulKemp, Jun 10, 2019.

  1. PaulKemp Win User

    BioEnrollmentHost.exe failes setting up Windows Hello | Win 1903 updated Brio firmware


    Error in eventmgr:

    Faulting application name: BioEnrollmentHost.exe, version: 10.0.18362.1, time stamp: 0x5c901844

    Faulting module name: twinapi.appcore.dll, version: 10.0.18362.1, time stamp: 0x42f071ca
    Exception code: 0xc000027b
    Fault offset: 0x00000000000d5cc8
    Faulting process id: 0x36c0
    Faulting application start time: 0x01d51f832ddaa74c
    Faulting application path: C:\Windows\SystemApps\Microsoft.BioEnrollment_cw5n1h2txyewy\BioEnrollmentHost.exe
    Faulting module path: C:\Windows\System32\twinapi.appcore.dll
    Report Id: 4ab57635-22a3-4947-8927-e482e224a95c
    Faulting package full name: Microsoft.BioEnrollment_10.0.18362.1_neutral__cw5n1h2txyewy
    Faulting package-relative application ID: App


    Camera / Windows:

    • Logitech Brio at 2.0.28 and EEPROM at 1.18. Both most recent.
    • Windows build at 1903. 18362.145.


    Super annoying stuff. I did think that there was old GPUs forced after adding 'work accounts ', but I've removed the work account and this still fails. I've also ran sfc/scannow, checkHelth, scanHealth and restoreHealth, without any reported issues what so ever.


    I am not able to exclude the cameras fault per now, since I cannot verify that it is working with the IR scanning. It is not blinking red when using Windows hello, but is this the fault of the camera - OR the BioEnrollmentHost.exe failing? I dont know.



    Is there away to completely reset the sign in options, without reinstalling windows (I REALLY dont want to do that troubleshooting this issue)?

    :)
     
    PaulKemp, Jun 10, 2019
    #1
  2. xy677 Win User

    Logitech BRIO not working with Hello after upgrade


    Just upgraded to Creators Update (1703) and there were no errors during the install but now my Logitech BRIO camera is not working with Windows Hello.

    I can see the camera listed in device manager with no errors and it works in Skype but at the logon screen it says that no camera is available. I tried turning Hello off and on again but that didn't help.Also tried different USB ports but that didn't help either.

    There is a Logitech KB about this but it didn't fix my issue:

    No video or BRIO webcam not detected after Windows 10 update - Logitech Support Article

    Has anyone else had this problem and been able to fix it?
     
    xy677, Jun 10, 2019
    #2
  3. rjolbrich Win User
    Win 10 1809 kb4497934 update fails with 0x80070157

    Hello,

    I tried all suggestions up to upgrading to 1903 from

    step 1 in fixes. I also tried step 2. None of the fixes

    solved the problem. I am not willing to upgrade to

    1903 - not during the first month of availability! Do

    you take me for a fool? Windows Update continues

    to be the most unreliable component of Win 10.
     
    rjolbrich, Jun 10, 2019
    #3
  4. BioEnrollmentHost.exe failes setting up Windows Hello | Win 1903 updated Brio firmware

    Logitech BRIO not working with Hello after upgrade


    I have the exact same problem. I've not found a solution yet. I'll add (and bet it's the same for you) that Hello works with the PIN, just not the BRIO. I also have a fingerprint reader, which still works fine. So it's not Hello, nor just the Brio (as you said, works with Skype -- same for me), but something unique to the combination of Hello, Creators Update, and Brio.
     
    GranitStatColin, Jun 10, 2019
    #4
Thema:

BioEnrollmentHost.exe failes setting up Windows Hello | Win 1903 updated Brio firmware

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