Windows 10: Bitlocker: Can't Save to Your Microsoft Account

Discus and support Bitlocker: Can't Save to Your Microsoft Account in Windows 10 Support to solve the problem; With a bit of future planning, a rarity for me, I decided to back up my Bitlocker key. However when I select "Save to your Microsoft account" through... Discussion in 'Windows 10 Support' started by Major Bystander, Jan 11, 2019.

  1. MAJOR BYSTANDER
    Major Bystander Win User

    Bitlocker: Can't Save to Your Microsoft Account


    With a bit of future planning, a rarity for me, I decided to back up my Bitlocker key. However when I select "Save to your Microsoft account" through the Control Panel app, i receive an error Can't save to your Microsoft account". I have plenty of space on Onedrive, and several hundred GB on my local machine too. Onedrive seems to be working--indeed its in the process of synching. Could this be the issue? Any ideas? I'm on the latest Windows 10 build with all recent patchdes applied.

    MB

    :)
     
    Major Bystander, Jan 11, 2019
    #1
  2. BATHOSPHYR
    Bathosphyr Win User

    Cannot Save Bitlocker Recovery Key to Microsoft Account

    I have a brand new Surface Pro with Windows 10. I am attempting to enable BitLocker.

    From the Control Panel / Manage Bitlocker, I click "Turn on BitLocker".

    I am given a question, "How do you want to backup your recovery key?" and I choose, "Save to your Microsoft account."

    I am greeted with a popup, "Bitlocker Drive Encryption error. Can't sign in to your Microsoft account. You need to be signed in to Windows with a Microsoft account to save your recovery key. Sign out and hen sign in with a Microsoft account, or go to
    Settings and choose Accounts to change your existing account."

    I am signed in, but I went through these steps again, but I am unable to save my recovery key to my Microsoft account.

    How do I fix this?

    ***Post moved by the moderator to the appropriate forum category.***
     
    Bathosphyr, Jan 11, 2019
    #2
  3. MALOO78
    maloo78 Win User
    No bitlocker key save to logged-in microsoft account

    No problem. I have searched around a little more, but I am afraid the option to backup the key to the account is either broken or has been partially removed. Just my theory.

    You could use the feedback app and search for "Bitlocker save" and vote to support one (or all) of the complaints listed there - like this we give Microsoft direct feedback.
     
    maloo78, Jan 11, 2019
    #3
  4. JOMEL_SANTOS
    Jomel_Santos Win User

    Bitlocker: Can't Save to Your Microsoft Account

    Cannot Save Bitlocker Recovery Key to Microsoft Account

    Hi,

    For the specific information and proper assistance regarding your BitLocker, we would suggest in reaching out to our TechNet team through this link. You can also refer to the post of MeipoXu through this

    thread     which is also from our TechNet forums as a reference that can possibly resolve your issue. If the issue still persists, it would be best to post your concern on their forums to have the appropriate steps to take in resolving the issue. You can easily
    reach out to them by clicking on this
    link    .

    Regards.
     
    Jomel_Santos, Jan 11, 2019
    #4
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Bitlocker: Can't Save to Your Microsoft Account

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