Windows 10: BitLocker could not be enabled

Hello,


We are enabling the BitLocker for all our machines in the organization and have 2 issues for which we could not find an answer.


Issue 1:


Laptop model : HP G3

OS : Windows 10 with 1909 version


Problem: BitLocker is not turned ON an the drive is not encrypted but still not able to turn on the BitLocker as it throws the below errors after the re-start,


BitLokcer could not be enabled.


The data drive specified is not set to automatically unlock on the current computer and cannot be unlocked automatically.


C: was not encrypted.


Issue 2:


Laptop Model: HP Elitebook G4

OS: Windows 10 with 1909 version


Problem: A normal windows patch was installed on the machine and it asked for the re-boot, once we re-booted we got the blue screen where it asked for the recovery password but for no reason the pwd shows as invalid. Then we tried to disable the Bitlocker using cmd prompt but still says the pwd is invalid.


We have entered the exact pwd for the key ID which was stored in Azure AD but still says invalid.

:)

 

BitLocker won't enable on Windows 10 after update on Aug 9

Hi Brenda,

I would be happy to assist you.

Before I assist you I would like to know the information below,

• 
  Do you have a Windows 10 copy of the operating system?
  

I suggest you check whether the Bit locker is ON or OFF using the steps below.

Can you verify if BitLocker is enabled or disabled on your device? You can Enable/disable BitLocker by going to Desktop and follow these steps:

• 
  Swipe Right to Left to bring up the Charm.
  
• 
  Choose Settings.
  
• 
  Choose Control Panel.
  
• 
  Select BitLocker Drive Encryption.
  
• 
  Verify whether BitLocker is on or off on each device.
  

Also I suggest you to enable the WinRE so that you can enter the bit locker key and proceed.

When WinRE is disabled, you cannot enable BitLocker, and you receive an error message that resembles the following.

This PC doesn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

The solution would be to manually enable the windows recovery environment:

• 
  Copying the winre.wim file from c:\windows\system32\recovery\ to a folder on a recovery partition. (The partition need to have a drive letter at this point.)
  
• 
  Set the RE Image path. Example: reagentc /setreimage /path r:\recovery\windowsre
  
• 
  Enable RE with command: reagentc /enable
  
• 
  (You may remove the drive letter for the recovery partition after you have done this.)
  
• 
  Bit locker will be enabled.
  

If the issue still persists, suggest you to post your query on the below link.

https://technet.microsoft.com/en-us/library/hh831507(v=ws.11).aspx

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you.

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.

 

Clone Bitlocker enable drive to SSD

Keitaro

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Heed the advice of the software, you must disable BitLocker before cloning. This is highly recommend if you ever want to get access to the drive.

There is nothing wrong with having to re-enable it after restoring the clone.

Step 1: disable BitLocker.

Step 2: clone drive

Step 3: restore the cloned image to the new drive.

Step 4: Re-Enable BitLocker.