Windows 10: Bitlocker key request help

Discus and support Bitlocker key request help in AntiVirus, Firewalls and System Security to solve the problem; Hello Team, Hope you can assist cause this came out of no where, one minute working fine and next requesting BitLocker key. Running Windows 10 on an... Discussion in 'AntiVirus, Firewalls and System Security' started by Slipit1, Apr 9, 2020.

  1. Slipit1 Win User

    Bitlocker key request help


    Hello Team,


    Hope you can assist cause this came out of no where, one minute working fine and next requesting BitLocker key. Running Windows 10 on an Idea Pad loaded the blue BitLocker screen and is asking for the recovery Key it also offers the Key ID right below it but wont let me add in Letters? I am guessing the recovery Key is only numbers and the Key ID is different?


    Ho w can I locate my Recovery Key?


    Thanks in advance for your assistance.


    Bob

    :)
     
    Slipit1, Apr 9, 2020
    #1
  2. Xylee Del Win User
    Xylee Del, Apr 9, 2020
    #2
  3. Peer_Sam Win User
    problem with bitlocker

    Hi Roeslie,

    Thank you for writing to Microsoft Community Forums.

    We need some more details to help you find the solution to your problem.

    • Which edition of Windows 10 is installed on your surface machine?
    • Did you notice any changes on the computer recently?
    • When you say, you have a problem with your Surface machine about BitLocker key, do you mean that the surface machine asks you to enter the BitLocker key to allow you to sign into Windows?
    • Does the other computer ask you to enter the BitLocker key to allow you to access the files saved on it?

    If you are being asked to enter a BitLocker key to sign into your surface machine and you don’t remember your BitLocker key, you can follow the instructions given in the link below to find the BitLocker recovery key.

    Find my BitLocker recovery key

    Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 9, 2020
    #3
  4. Bitlocker key request help

    BitLocker Recovery Key request

    Have found my BitLocker Recovery Key and input. All good. Turn off Surface Pro3 and then turn on again and the request for the BitLocker Recovery Key comes up again? Why does this continue to come up?
     
    HarrySpacie, Apr 9, 2020
    #4
Thema:

Bitlocker key request help

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