Windows 10: BitLocker locked my drive after a BIOS update

Discus and support BitLocker locked my drive after a BIOS update in AntiVirus, Firewalls and System Security to solve the problem; HP updated BIOS which turned on BitLocker and locked and encrypted my drive. I never set up BitLocker so I don't have the key or a password. It is... Discussion in 'AntiVirus, Firewalls and System Security' started by robertjames_55, Jun 28, 2020.

  1. BitLocker locked my drive after a BIOS update


    HP updated BIOS which turned on BitLocker and locked and encrypted my drive. I never set up BitLocker so I don't have the key or a password. It is not saved in my Microsoft account since I never set it up. BestBuy set up my laptop and transferred files from my old computer last November but they don't have the key. They claim the manufacturers are turning it on when they're shipped. HP states they don't have the key. HP has also stated it's a known problem with HP Envy laptops but they don't have a fix or workaround. Microsoft wasn't any help either. They claimed HP should have the code and of course they state they don't. So far the only advice I've gotten is I'll have to reload a fresh Windows 10 and will lose all my data files, which I'm trying to avoid. I've looked in the registry editor and there are things there for BitLocker. I didn't want to make any changes w/o knowing what they might do but on the other hand it's a doorstop now so I'm not sure how I could make it worse. Anyone have any ideas how to get around this?

    :)
     
    robertjames_55, Jun 28, 2020
    #1

  2. Bitlocker Not Working After Windows 10 Update

    I followed your suggestions and these did not resolve the problem.

    I have found that Bitlocker stops working after I have relocked the drive using the command "manage-bde -lock -forcedismount d:" and the computer remains idle for some time. When I return and try to access the drive, it does not display the window to enter
    the password. There are instance of bdeunlock.exe listed in the Task Manager-->Details window however.

    Everything was working fine until this latest update.

    Any additional suggestions?
     
    clarity comes when you see that life is a matrix, Jun 28, 2020
    #2
  3. BitLocker Encrypted Hard Drive to MAC

    Hi,



    Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



    I suggest you to perform below mentioned steps to disable BitLocker.

    To disable BitLocker I would suggest you try the following steps and see if it helps.


    • Press Windows key + X and click on
      Control Panel.

    • Change View by from Category
      to Large Icons/Small Icons.

    • Click on BitLocker Drive Encryption and click on
      Turn BitLocker Off.

    • Follow on screen instructions. Click on Decrypt the Drive
      when the message appears.
    I would suggest you click on the link below and refer the following article.

    Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

    Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

    (You can refer the steps in the above link as they are applicable for Windows 10 as well)



    Check if it helps.



    I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

    Thank you.
     
    Aswin_Anand, Jun 28, 2020
    #3
  4. BitLocker locked my drive after a BIOS update

    Bitlocker locked on startup

    Hi,

    Thank you for posting your query on Microsoft Community.

    Follow the below steps and check if it helps:

    I suggest you to try the step under the section "To unlock removable data drive" in the following article:

    http://windows.microsoft.com/en-US/windows-8/unlock-bitlocker-protected-drive

    Note: The steps for Windows 8.1 applies to Windows 10 as well.

    For further reference, ask OP to refer to the following article:

    http://windows.microsoft.com/en-us/windows-8/bitlocker-drive-encryption

    I hope this information helps.

    Thank you.
     
    Divya Murugan, Jun 28, 2020
    #4
Thema:

BitLocker locked my drive after a BIOS update

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