Windows 10: BitLocker Question..

Discus and support BitLocker Question.. in Windows 10 Installation and Upgrade to solve the problem; So I bought a brand new ASUS laptop from Best Buy. It worked fine for a while then all of a sudden it wouldn't turn on anymore. I took it to best buy... Discussion in 'Windows 10 Installation and Upgrade' started by shanesmith88, Jul 27, 2021.

  1. SHANESMITH88
    shanesmith88 Win User

    BitLocker Question..


    So I bought a brand new ASUS laptop from Best Buy. It worked fine for a while then all of a sudden it wouldn't turn on anymore. I took it to best buy to make a warranty claim. They were supposed to send it to ASUS, but instead sent it to Geek Squad. A week later I got the computer back and it still wouldn't turn on without being plugged to charger now and they had triggered BitLocker and it was now prompting for a recovery key. I never set up BitLocker on the PC. However when I go to my Microsoft account I do see the laptop under my devices, but there are no recovery keys on the account for th

    :)
     
    shanesmith88, Jul 27, 2021
    #1
  2. PAULYJUSTIN
    paulyjustin Win User

    Bitlocker Questions

    Okay... just saw that mistake

    - - - Updated - - -


    BitLocker Question.. [​IMG]




    I followed the step 1 instructions in that link you posted...


    So i should now turn on bitlocker to see if it works? Or do I need to do both step 2 and 3 in that link you posted... before I turn on bitlocker?

    - - - Updated - - -

    Thanks saw that mistake. I post some more pictures. So what do you want me to do now? Do step 2 and 3 in that link you posted? Or try to turn on bitlocker right now after doing the 1st step? Im not sure if in that link, they want you to do all 3 steps or not? Or is it try step 1... if it works, thats it and then turn on bitlocker?

    - - - Updated - - -

    I am doing step 3.... I did the first part of step 3 and it showed tons of words which meant i entered it correct. But the last step of step 3... i seem to get error? What am i typing wrong here?




    BitLocker Question.. [​IMG]
     
    paulyjustin, Jul 27, 2021
    #2
  3. BRINK
    Brink Win User
    Brink, Jul 27, 2021
    #3
  4. PAULYJUSTIN
    paulyjustin Win User

    BitLocker Question..

    Bitlocker Questions

    Brink thanks. Looking at the steps, 1st step is not necessary right? I think last time i didn't do anything to this but is 256 bit much better than 128 bit?


    Since i want TPM with pin... i do step 4 right?


    I have TPM 1.2 when checking my laptop.
     
    paulyjustin, Jul 27, 2021
    #4
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BitLocker Question..

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