Windows 10: Bitlocker recovery key is not saved to onedrive

Discus and support Bitlocker recovery key is not saved to onedrive in Windows 10 Network and Sharing to solve the problem; Hello, I have recently encrypted 2 drives using bitlocker, and both times have selected the option to back up the keys to my cloud domain account. No... Discussion in 'Windows 10 Network and Sharing' started by MattZag, Jun 15, 2020.

  1. MattZag Win User

    Bitlocker recovery key is not saved to onedrive


    Hello,


    I have recently encrypted 2 drives using bitlocker, and both times have selected the option to back up the keys to my cloud domain account. No error messages are displayed and the process seems to work. However, when I go to onedrive.com/recoverykey, I am told that I do not have any recovery keys associated with my MS account. I have no other MS accounts on these computers.


    Any idea what's going on there?

    :)
     
    MattZag, Jun 15, 2020
    #1

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Jun 15, 2020
    #2
  3. recovery bitlocker blue screen

    Hi Rick,

    Please follow the suggestions below and check if you are able to boot to your desktop.

    • Places to look for your BitLocker key:
      • On a printout you saved. Look in places you keep important papers.
      • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
      • In your Microsoft account. To get your recovery key, go to
        BitLocker Recovery Keys.

    • Or ask someone for help:
      • Ask someone with administrator privileges on the same PC to unlock it with their key.
      • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

    Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!
     
    Joy Kemprai, Jun 15, 2020
    #3
  4. Bitlocker recovery key is not saved to onedrive

    BitLocker Recovery key not found

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to get the BitLocker recovery key to unlock your PC from BitLocker encryption. We appreciate your effort in troubleshooting the issue and providing us a detailed information with screenshot.



    We checked this for you and ideally, in Windows 10 Home BitLocker doesn’t come by default. It could be possible that the BitLocker got enabled during some updates, either Windows update or PC manufacturer update.



    We were researching on this and the recovery key will be saved either on Microsoft account or in OneDrive location. Upon checking the screenshots and the details that you have provided, it’s really strange that the recovery key is not showing up in
    the Microsoft account even it shows ON.



    Meanwhile, we would suggest you to disable the secure boot from the BIOS and check if you are able to bypass the BitLocker. Please refer the steps in this article:

    Disabling Secure Boot




    Let us know how it goes, we are also investigating this issue on our end.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jun 15, 2020
    #4
Thema:

Bitlocker recovery key is not saved to onedrive

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