Windows 10: bitlocker recovery key issues

Discus and support bitlocker recovery key issues in Windows 10 Installation and Upgrade to solve the problem; i updated my lenovo ideapad 100s-11iby quite a while ago now and i turned it on and its a blue screen asking for a bitlocker key in which i dont have,... Discussion in 'Windows 10 Installation and Upgrade' started by danz240204, Nov 14, 2019.

  1. bitlocker recovery key issues


    i updated my lenovo ideapad 100s-11iby quite a while ago now and i turned it on and its a blue screen asking for a bitlocker key in which i dont have, ive read on another page is pre-installed so i guess thats why, but i can find my recovery key with the key id given but i dont know how to do that or if it works, can someone please help me!


    ive checked the microsoft account linked to it and theres no key

    ive not printed it out

    and ive not saved it anywhere like a hard drive, usb or anything.


    any ideas are appreciated bitlocker recovery key issues :)

    :)
     
    danz240204, Nov 14, 2019
    #1

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Nov 14, 2019
    #2
  3. BitLocker recovery key

    Hi Dan,

    We understand that you're experiencing an issue related to Bitlocker.

    Just to confirm, are you being asked for a Bitlocker recovery key from the lock screen after booting PC? If not, where are you exactly being asked for a Bitlocker recovery key?

    Also, are you the only person that has an account on your device? Have you already done any troubleshooting steps to try to resolve the issue? If yes, what are these troubleshooting steps?

    We'll be waiting for your confirmation.

    Regards.
     
    Michelle Her, Nov 14, 2019
    #3
  4. Xylee Del Win User

    bitlocker recovery key issues

    Xylee Del, Nov 14, 2019
    #4
Thema:

bitlocker recovery key issues

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