Windows 10: Bitlocker recovery key not displayed in Microsoft account

Discus and support Bitlocker recovery key not displayed in Microsoft account in AntiVirus, Firewalls and System Security to solve the problem; I want to reset the Windows OS on my PC laptop. For this, I need to access its Bitlocker recovery key. However, although I know the login for the... Discussion in 'AntiVirus, Firewalls and System Security' started by buudfoon, Aug 24, 2021.

  1. buudfoon Win User

    Bitlocker recovery key not displayed in Microsoft account


    I want to reset the Windows OS on my PC laptop. For this, I need to access its Bitlocker recovery key. However, although I know the login for the Microsoft account associated with the PC, no recovery keys are shown when I go to aka.ms/myrecoverykey. The PC is shown as a connected device for the account the serial number shown matches the one on my computer, so I seem to have the right account, but there is no recovery key shown.Any assistance would be greatly appreciated.

    :)
     
    buudfoon, Aug 24, 2021
    #1

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Aug 24, 2021
    #2
  3. bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Aug 24, 2021
    #3
  4. Bitlocker recovery key not displayed in Microsoft account

    Bitlocker recovery key

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as the PC is locked with BitLocker and you are unable to retrieve the BitLocker Recovery key from your Microsoft account.



    In this situation, we would first suggest you to set the PC to default BIOS settings.



    If you still get the option for BitLocker recovery key, then we would suggest you to refer the below article for managing the security info on your Microsoft account and later retrieve the recovery key.



    Microsoft account security info & verification codes



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 24, 2021
    #4
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Bitlocker recovery key not displayed in Microsoft account

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