Windows 10: Bitlocker recovery key not in my account

Discus and support Bitlocker recovery key not in my account in Windows 10 BSOD Crashes and Debugging to solve the problem; MS service provider set up windows pro and now i do not have the bitlocker key and am locked out of my computer drives. No help from MS either bc it is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by runadeb, Jul 22, 2021.

  1. RUNADEB
    runadeb Win User

    Bitlocker recovery key not in my account


    MS service provider set up windows pro and now i do not have the bitlocker key and am locked out of my computer drives. No help from MS either bc it is impossible to find anyone to help -- online, in person, etc. Insane.

    :)
     
    runadeb, Jul 22, 2021
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Jul 22, 2021
    #2
  3. NAM-PEUNGカーンダー
    Nam-PeunGカーンダー Win User
    bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Jul 22, 2021
    #3
  4. SINGH SHWETA RAJKUMAR
    Singh Shweta Rajkumar Win User

    Bitlocker recovery key not in my account

    bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, Jul 22, 2021
    #4
Thema:

Bitlocker recovery key not in my account

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