Windows 10: Bitlocker recovery key

Discus and support Bitlocker recovery key in Windows 10 Drivers and Hardware to solve the problem; My grandson has been locked out of his lenovo ideapad 100s. It was saying incorrect password and now it takes you to bitlocker recovery key... I have... Discussion in 'Windows 10 Drivers and Hardware' started by tattybear, Dec 15, 2018.

  1. tattybear Win User

    Bitlocker recovery key


    My grandson has been locked out of his lenovo ideapad 100s. It was saying incorrect password and now it takes you to bitlocker recovery key... I have never set a bitlocker recovery key with microsoft account (as his laptop is linked to my account) and so dont know where to turn to or what to do next, any advice would be great

    :)
     
    tattybear, Dec 15, 2018
    #1
  2. Xylee Del Win User
    Xylee Del, Dec 15, 2018
    #2
  3. bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Dec 15, 2018
    #3
  4. Bitlocker recovery key

    BitLocker recovery key

    Hi Dan,

    We understand that you're experiencing an issue related to Bitlocker.

    Just to confirm, are you being asked for a Bitlocker recovery key from the lock screen after booting PC? If not, where are you exactly being asked for a Bitlocker recovery key?

    Also, are you the only person that has an account on your device? Have you already done any troubleshooting steps to try to resolve the issue? If yes, what are these troubleshooting steps?

    We'll be waiting for your confirmation.

    Regards.
     
    Michelle Her, Dec 15, 2018
    #4
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Bitlocker recovery key

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