Windows 10: Bitlocker recovery key

Discus and support Bitlocker recovery key in Windows 10 Updates and Activation to solve the problem; I have a dell laptop on windows 10. It had some technical issues, and i sent it off to dell to be fixed. They've replaced the motherboard, which has... Discussion in 'Windows 10 Updates and Activation' started by efl1000, Apr 15, 2019.

  1. efl1000 Win User

    Bitlocker recovery key


    I have a dell laptop on windows 10. It had some technical issues, and i sent it off to dell to be fixed. They've replaced the motherboard, which has inturn prompted a bitlocker recovery key. I understand that microsoft can share this with me; BUT - i dont / cant find out how to access them! The contact us prompts don't work; they either load hotmail with a blank "to" OR there is a phone number starting with 3 - which isn't supported either.

    Thoughts?

    E

    :)
     
    efl1000, Apr 15, 2019
    #1

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Apr 15, 2019
    #2
  3. Xylee Del Win User
    Xylee Del, Apr 15, 2019
    #3
  4. Bitlocker recovery key

    bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Apr 15, 2019
    #4
Thema:

Bitlocker recovery key

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