Windows 10: BitLocker recovery key

Discus and support BitLocker recovery key in Windows 10 Network and Sharing to solve the problem; I bought the HP Spectre x360-15-df0001nx laptop early this year. The machine has Windows home on it and it was working fine. Windows never asked me to... Discussion in 'Windows 10 Network and Sharing' started by Dr.AhmedMetwally, Nov 14, 2019.

  1. BitLocker recovery key


    I bought the HP Spectre x360-15-df0001nx laptop early this year. The machine has Windows home on it and it was working fine. Windows never asked me to save any BitLocker recovery key. However, I noticed that there is a lock icon on my partitioned drive D.


    This week, windows suddenly stopped while I was working with, and presented a blue screen error message asking me to restart. I did. Then Windows could not boot again after several automatic trials to solve the error. Finally, I had been left with one option which is refreshing or re-installing a recovery copy of windows. When I tried this option with keeping my files, Windows presented a blue screen asking for the recovery key as the hard drive has been encrypted by BitLocker.

    As I mentioned above, the system never asked/alerted me to save the recovery key, so I do not have it. I kept trying lots of things to access the C drive to install a fresh copy of windows but I was not able to access it. In the end, I found a way to delete the drive C via the command prompt using the 'diskpart' command and installed a fresh copy of Windows Home. Once the windows booted, I found that partition D, which has all my very important personal files, is encrypted and I can not access it; as it asks me to enter the BitLocker recovery key.


    I tried all the tips that describe how and where to find the key, e.g. went to my Microsoft OneDrive account and all the suggested procedures and tricks as outlined on the Microsoft website in this regard. But unfortunately, none of them were of help, and i could not find my recovery key anywhere!


    So, kindly, could you help me to solve this issue and get my recovery key? Or let me know how to recover my files.

    Thank You!

    :)
     
    Dr.AhmedMetwally, Nov 14, 2019
    #1

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Nov 14, 2019
    #2
  3. Xylee Del Win User
    Xylee Del, Nov 14, 2019
    #3
  4. BitLocker recovery key

    bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Nov 14, 2019
    #4
Thema:

BitLocker recovery key

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