Windows 10: Bitlocker request for 48 digit Key Password when I have W10 Home Edition

Have had my HP Envy for 6 months and the OS is windows 10 Home edition. On Tuesday the screen went blue asking for the 48 digit Bitlocker Key code. I never set that up and This edition should not have that installed. I went to the CMD Prompt to view all Key Protectors and it gave me the Recovery Key ID alpha-numeric and TPM ID but no password. There is no stored 48 digit password in my microsoft account but it does show Bitlocker On for C drive. Microsoft told me to call HP. HP said there was some conflict with an upgraded BIOS and to get a 32 G flash drive. I'm not tech savvy. Just want access to my laptop and files. All I have access to is the command prompt line. Ideas?

:)

 

BitLocker recovery key identification number (32-digit number) but how to retrieve my BitLocker recovery key (48-numeric digits)

Hi, as I can see my BitLocker recovery key identification number (32-digit number) but how could I make use of this ID to get my BitLocker recovery key (48-numeric digits) as I have not do backup earlier on my MS Account.

Any advice if I could recover my key (48-numeric digits) from using the BitLocker ID ?

 

I saved my bitlocker key in protected drive and forget password

I saved my 48 digit bitlocker key in drive which i was encrypting. Now i am helpless to open my drived without a password or bitlocker key.

I have only key ID in the form of

4D94737E-B010-××××-××××-××××××××××××

 

enter the 48-digit recovery key to unlock this drive key id 9b45326b

Dear sir mam

my laptop is bitlocker probalm



enter the 48-digit recovery key to unlock this drive key id 9b45326b

pls help you

thunku sir