Windows 10: Biyearly reminder that Microsoft hasn't added proper hotkey support for swapping keyboard...

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Microsoft Designer Keyboard HotKeys NOT working

Hi Andrzej,

If the Hotkeys on your Microsoft Designer Keyboard don't work, it is possible that the Human Interface Device Access service on your Surface was stopped. Make sure that the service is set to automatic. To do that, follow these steps:

• Type Services in the search box. Click on Services
• In the list of services in the Details pane, double-click HID Human Interface Service, and then make sure that the Startup type is set to Automatic.
  

If the Hotkeys still won't work, try to create a new local user account and test if the "special keys" will work. If you're a Windows 10 user, refer to this link
on how to create a local user.

You may also test the keyboard with a different computer. If the keyboard does not work correctly with the other computer, this could be a possible hardware issue.

Let us know if you need further assistance.

 

Microsoft designer hotkeys not working after sleep

I have the same problem, and been present until the last three monthly updates. The keyboard has been working well before and after this updates the keyboard stop working when i press the hotkeys and is unresponsive for 15 keystrokes, after this 15 keystrokes
the keyboard come to work again until you press hotkeys again. Mi keyboard was replaced and the new keyboard have the same issue. I try with another Windows 10 PCs and is the same issue. I try too with the drivers of manufacturer, the drivers directly of Intel
and with the drivers installed for Windows 10 Device Manager.

When the keyboard was paired with the pc the keyboard works well and the hotkeys works fine, after some time or after a reboot the hotkeys stop working and stay in this state until the keyboard was removed and paired again.

In advance I tried with:
Another PCs (3)

A variety of drivers

Another Designer Bluetooth Keyboard
Talking with Microsoft Support

 

Microsoft designer hotkeys not working after sleep

Hi Amos,

The problem that you're experiencing when utilizing the hotkeys on your Bluetooth keyboard can be related to either a hardware or software issue. As an initial troubleshooting step, we suggest that you use the Bluetooth troubleshooter to
scan your computer, identify the problem, and attempt to fix the issue automatically. You may follow these steps:

• Select the Start button, then select Settings >
  Update & security > Troubleshoot.
  Open Troubleshoot settings
  
• Under Find and fix other problems, select Bluetooth >
  Run the troubleshooter.

Let us know how it turns out.