Windows 10: Bizarre error keeps appearing

I don't know how to fix this error, it happens every once and a while and I don't know what to do about it. There is nothing specific I'm doing when it happens.

GPU: Nvidia GeForce 1060 3GB
CPU: Intel Core i7-3770
Operating System: Windows 10 Professional
Windows Version: 19041

submitted by /u/COOL23SMILE
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:)

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

English (United States) keyboard layout keeps appearing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that English (United States) keyboard layout keeps appearing automatically. I’ll certainly help you with the steps to remove it.



I would suggest you to refer the steps mentioned below and see if you are able to remove the language pack:

1. Type command prompt in the search bar on the
   Taskbar.
   
2. Right click on the command prompt icon and select
   Run as administrator.
   
3. Now, paste the following command and hit Enter:
   lpksetup /u en-US.
   
4. Restart the computer.
   

Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Device disconnected notification keeps appearing

Hi,

Thank you for posting in Microsoft Community.

• 
  When exactly do you get this error?
  
• 
  Did you make any hardware changes in your computer prior to this issue?
  

I suggest you to follow the steps below and check if that helps.

• 
  Select Device manager by Right click
  on the start screen.
  
• 
  Hoover the mouse and click on Scan for hardware changes.
  
• 
  Restart your computer and check if that helps.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks