Windows 10: Bizarre mouse/interface behavior

This isn't happening right now, but it's happened three times in the past few days so I'm sure it will happen again soon.


Occasionally, the interface and mouse will start behaving in very unusual ways that make navigation near impossible. I'm on a desktop, but I have a wireless keyboard with a touchpad, and the issues occur on both the touchpad and the mouse. Strange events include:

• Upon right-clicking, the context menu won't show, but it's still "there" since I can click in the right place to open a link in a new tab.
• I'll go to the desktop and it will be completely black, taking a while to restore the visibility of the background and icons.
• When on the desktop, the computer thinks I'm on the browser, as I can click places on the screen where links should be to open those links.
• Attempting to switch to another program on the taskbar or to open the start menu doesn't work and the display remains the same.
• Or, trying to e.g. open Chrome doesn't work at first, but then I try to open File Explorer and Chrome opens, like the interface is always a click behind.
• If I do manage to open the start menu, the cursor looks like it's slightly above where it actually is.
• Upon closing a window, a thin border the shape and size of the window will stick around for a while.
• After opening Windows Defender, the blue shield graphic stayed in place even after the program opened and wouldn't go away even after switching back to another program.

Restarting fixes the problem just fine, but the problem is that it keeps coming back. I have no idea what could be causing this. My temperatures are fine and Windows Defender tells me that no action is needed. I haven't changed anything with my system lately, this just started happening one day seemingly for no reason. Any ideas what could be causing this and how to stop it from happening again?

:)

 

Mouse without borders mouse behavior issue

Hi David,

Erratic mouse behaviors may be a caused by a corrupted software or a defective device. Hence, we would like to know more:

• Have you done any changes on your computer?
• Are we working on a wired or a wireless device?
• If it is a wired device, have you tried a different USB port?
• Have you used a different mouse and check if the issue persist?
• What is the make and model of your computer?

Meanwhile, kindly check Mouse, touchpad, and keyboard problems in Windows. At the bottom page is a topic
about Hardware Troubleshooter Drivers. Please find the steps on how to update a device driver using Windows Update.

Keep us updated with the status of the issue and we'll be glad to assist you further.

 

Erratic Mouse behavior

Hi Diana,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below-listed questions and get back to us.

1. What is the model number of your HP laptop?
2. Which update did you install prior to this issue?
3. Are you using an external mouse or the inbuilt Touchpad of the laptop?

I suggest you to follow the sections First, try checking your hardware and then
Hardware Troubleshooter Drivers from
Mouse, touchpad, and keyboard problems in Windows and see if you are facing the same issue.

Meanwhile, try the below methods and see if this helps.

Method 1: Reduce the Touchpad Sensitivity.

I would suggest you to follow the section Adjusting TouchPad or ClickPad pointing sensitivities from

TouchPad or ClickPad and reduce the sensitivity of the touchpad and check for the issue.

You can follow the section Opening the Touchpad Settings from the above link to open the Touchpad Settings.

Method 2: Reinstall the Touchpad Drivers.

Step 1: Press the Windows key and the
R key from your keyboard and type Devmgmt.msc and hit
Enter.

Step 2: Double-click Mice and other pointing devices on the list to expand it.

Step 3: Right-click on Synaptics Pointing Device and choose
Uninstall from the list of options and click on OK.

Step 4: Once the drivers have been successfully uninstalled,
restart the computer once for the drivers to install automatically and check for the issue.

Method 3: Clean Boot.

If the above methods didn't work, then I would suggest you to perform a
Clean Boot and check what exactly is causing the issue.

NOTE: A 'Clean Boot' starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Your computer may temporarily lose some functionality
while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.

If the Clean Boot works, then don't forget to place the computer to normal boot by going to 'Reset the computer to start normally after clean boot troubleshooting' section in the Clean Boot link.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

 

Mouse clicks acting bizarre

Slowing click speed may help: