Windows 10: Black border all around monitor

Hi there,


I recently upgraded my PC to Windows 10 pro.

And I'm having black border all around my screen.

I know that I need to get to Catalyst control to fix it but I don't have the right driver to do that.

Can you help me get the right driver?

Dell Studio XPS 435T

ATI Radeon HD 4300/4500 series


Thanks and appreciate,


Martin

:)

 

black border

Hi Adele,

For us to isolate your concern with the black border on your computer, we would like to know the following:

• When did this happen?
• Were there any updates made on your computer prior to this concern?
• To make sure we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of the black border.

We look forward to your response.

 

Black border around monitor

I tried the steps you suggested and it did not change anything regarding the black border. I am trying to come up with a better explanation, the information on my screen has a black frame around the information on my screen. The display does not go from
corner to corner of my display monitor. There is a 1 inch thick black bar on the left and right sides and a 1/2 inch thick black bar on the top and bottom. I attached the screen shot per your request but it is only showing the information on the screen up
to the black frame. I can get rid of the black frame by going to a lower resolution but I didn't think that is the right solution. I should be able to upgrade to windows 10 and still have the recommended resolution for my monitor.

 

Black borders on screen

Hi Lyn,

It is true that the challenges that you’re having with the black borders on your computer screen might be related to the Display Settings of your monitor just like what DaveM121 was suggesting. To better assist you with your concern, we need you to answer
the following questions:

• Which type of display cable are you using? ( VGA, DVI, HDMI cable).
• Were you able to update your display adapter drivers?

Looking forward to your response.