Windows 10: Black boxes over Desktop icons HP Pavilion laptop, Windows 10

Several months to a year ago I carefully went through the steps to remove the arrows from my desktop shortcut icons. On very rare occasions, upon logging into Windows 10, black squares covered the icons except Recycle Bin and one other icon. These boxes could easily be removed in a few steps that essentially close File Explorer to permit deletion of the icon cache contents via Command Prompt. About 2 weeks ago, the phenomenon became virtually constant --- that is, the black boxes reappear with each log into Windows or with any Restart.I've researched all I can, and I've run chkdsk, sfc /s

:)

 

windows desktop icons black box

everytime i restart my laptop my desktop icons have black boxes on top of them, cleaning the thumbnail cache fixes but next time i restart the black boxes are there again

 

Windows 10 desktop icons not in order

In ccleaner, did you uncheck cleaning the icon cache... have not used in a while; however, I think that is what the option is called.

Now, if you are setting the icons and they move after you have set the settings and not changed them... you may have the "Random Windows 10 Icon movement problem".
Some people have this and some don't.

Here is a thread on the problem at Windows10 forums: Windows 10: Folder View Settings and Desktop Icon Positions Not Saving

 

Unable to boot into the Desktop on HP Pavilion 20-b014

Hi Tophy,

Thank you for performing the troubleshooting steps to resolve the issue from your end.

I apologize for the inconvenience caused to you, I realize this may be frustrating.

This issue might occur, if there is an issue with hardware and drivers.

Before proceeding further, I would like to ask few questions:

• 
  Are you referring to HP Pavilion Laptop or Desktop?
  
• 
  Did you try reaching BIOS using external keyboard (if you are using Laptop)?
  

Please follow below mentioned methods to resolve the issue:

Method 1:
If you are using HP Pavilion
Laptop.

Please Connect to External keyboard and try below mentioned steps:

• Restart Laptop and click any function keys
  Like F2, F10, ESC, or DEL key to begin the BIOS Setup.
  
• Look for a tab in the BIOS Setup Utility that is labeled
  Boot Order, Boot Options, or Boot. Following the directions on the screen, use the arrow keys to go to the
  Boot Order, then press Enter.
• Locate the CD, DVD, or USB flash drive (this might be called Removable Device) in the Boot list. Following the directions on the screen, use the arrow keys to move the drive up so that it appears first in the Boot list. Press
  Enter. The boot order sequence is now changed to boot from the CD, DVD, or USB flash drive.
• Press F10 to save your changes and to
  exit the BIOS Setup Utility. Select Yes in the confirmation window. The PC will restart. Allow the PC to restart normally. The scan will take a few minutes and remove any malware that may be infecting your computer.
• Now, download Windows 10 from below link.Download Windows 10
• From above link, navigate to option “Using media creation tool”->”Perform a clean installation using USB or DVD” and follow steps from
  step 3.

Note: Clean Installation will delete all your files and programs.

Method 2:
If you are using HP Pavilion Desktop.

If you are having spare keyboard, connect to your desktop and check if that works.

If the issue still persists, please contact the HP support for further assistance with the issue. Refer to below link to contact HP support.

https://support.hp.com/in-en/contac...n-One-Desktop-PC-series/5295901/model/5296771

Disclaimer:

• 
  Be careful when changing BIOS settings. The BIOS interface is designed for advanced users, and it's possible to change a setting that could prevent your computer from starting correctly.
  
• 
  Updating BIOS should only be done if necessary (to solve a compatibility problem, for example). It can be a complicated process, and if an error occurs, your computer could be rendered inoperable. Be sure
  to follow the manufacturer's instructions exactly.
  

Please get back to us, if you are still facing issue with Windows 10.

Thank you.