Windows 10: Black boxes with colored dots appearing on screen

Discus and support Black boxes with colored dots appearing on screen in Windows 10 BSOD Crashes and Debugging to solve the problem; I bought this laptop and set it up yesterday. Several times now, black boxes filled with colored dots have appeared at random on the screen in... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by bb_059, Nov 21, 2020 at 11:23 PM.

  1. bb_059 Win User

    Black boxes with colored dots appearing on screen


    I bought this laptop and set it up yesterday. Several times now, black boxes filled with colored dots have appeared at random on the screen in different places. They disappear if I highlight text only in the area that was covering text or if I scroll up or down. Attached is a screenshot of what they look like this box was covering a large portion of the screen but part of it disappeared when I highlighted text beneath it. These boxes have appeared over multiple programs, not just Chrome.


    Not sure if this is an issue with the computer itself and I should return it or with Windows. Help is appreciated.


    Black boxes with colored dots appearing on screen d3348507-f243-46b1-ba52-23de1ef97b5c?upload=true.png

    :)
     
  2. Maria Fab Win User

    Black Dots appears on screen

    Hello Kushal,

    Black screen errors can be caused by issues with the display adapter drivers, connection issues between with your PC or display, or during installation of operating system or updates.

    For resolution, we suggest that you follow our guided walk-through to resolve black screen errors. See
    Troubleshoot black screen or blank screen errors. Choose the error you're experiencing from the list,
    and a set of troubleshooting steps will be provided.

    Please update us with the results. We will be glad to assist you.
     
  3. Black Dots appears on screen

    The thread which u provided is when windows hang but in my case it doesn't hang it works fine but as u see in first picture icons,taskbar are displayed
     
    Kushal Bansal, Nov 21, 2020 at 11:25 PM
    #3
  4. Black boxes with colored dots appearing on screen

    Mail app- dot appears in text box.

    Hi, P. Sanders.

    Thank you for posting your query in Microsoft Community. I understand your concern, and we in Community will try to help you in the best possible way we can.

    I would request you to send a screen shot of the "Dot" that appears on your mail app.

    As of now, I would suggest that you perform the steps mentioned below and check if the issue persist.



    Step 1: Run App Troubleshooter.



    • On the search bar type “Troubleshooter”
    • Click on troubleshooter, on the left view pane, locate “View All”.
    • Then locate and click on “Windows Store Apps”.

    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

     
    Vanessa Sohtun, Nov 21, 2020 at 11:25 PM
    #4
Thema:

Black boxes with colored dots appearing on screen

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