Windows 10: Black desktop after update to 19042.630

Discus and support Black desktop after update to 19042.630 in Windows 10 Installation and Upgrade to solve the problem; Windows 10 x64 build 18363.1198 Just updated to 19042.630 (took me 1h 42 minutes including the reboot) Desktop is black now. Updated the video driver... Discussion in 'Windows 10 Installation and Upgrade' started by tfwul, Nov 30, 2020.

  1. tfwul Win User

    Black desktop after update to 19042.630


    Windows 10 x64
    build 18363.1198

    Just updated to 19042.630 (took me 1h 42 minutes including the reboot)
    Desktop is black now.

    Updated the video driver (GTX 970 ) to the latest version. Makes no difference.

    I believe I tried to update quite a while ago and got this black desktop as well.
    At that time it was advised that the update was not entirely stable and in generally it was suggested to wait for a while.
    So, at that time I restored the image created before update and just wait.

    Any suggestions?

    Thanks.


    Black desktop after update to 19042.630 [​IMG]

    :)
     
    tfwul, Nov 30, 2020
    #1

  2. Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Nov 30, 2020
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Nov 30, 2020
    #3
  4. Remon Ont Win User

    Black desktop after update to 19042.630

    Desktop background gone black after a few minutes of use on laptop.

    Hello,

    Desktop background and taskbar going black could be due to software conflicts.

    We would like to know some information to better assist you with your concern:

    • What troubleshooting steps have you done so far?
    • Did you get any error messages or error codes?

    In the meantime, we suggest that you try to check if the "Show Windows Background" option is turned on. Follow the steps below:

    • Open Settings in the Start menu.
    • Go to Ease of Access, then on the left side, click
      Other options.
    • Turn on Show Windows Background and check if it works.

    We will wait for your reply.
     
    Remon Ont, Nov 30, 2020
    #4
Thema:

Black desktop after update to 19042.630

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