Windows 10: Black screen after 24h2 update

Discus and support Black screen after 24h2 update in Windows 10 Software and Apps to solve the problem; Hi, I have an older desktop system with NVidia 970 series graphics. After installing latest Windows 11 update screen went black. I can see peripherals... Discussion in 'Windows 10 Software and Apps' started by Adam Ciernicki, Oct 12, 2024.

  1. Black screen after 24h2 update


    Hi, I have an older desktop system with NVidia 970 series graphics. After installing latest Windows 11 update screen went black. I can see peripherals lighting up, it boots but there’s no video signal. The black screen also affects bios boot up, I cannot access recovery USB to revert windows update. Please advise, and skip all the standard response display, cables, etc.ThanksMS Hostage

    :)
     
    Adam Ciernicki, Oct 12, 2024
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 12, 2024
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Oct 12, 2024
    #3
  4. Black screen after 24h2 update

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Oct 12, 2024
    #4
Thema:

Black screen after 24h2 update

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